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Richardson Chrysler Jeep Dodge Ram

Richardson Chrysler Jeep Dodge Ram

★★★★★(763)read reviews
1321 N Central Expy, Richardson, TX 75080
(214) 556-4313 Ask About Our Service Specials!

Service Hours

Mon: 07:00 am - 07:00 pmTues: 07:00 am - 07:00 pmWed: 07:00 am - 07:00 pmThur: 07:00 am - 07:00 pmFri: 07:00 am - 07:00 pmSat: 08:00 am - 05:00 pmSun: Closed

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

tire wear chart

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Richardson Chrysler Jeep Dodge Ram

Richardson Chrysler Jeep Dodge Ram is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Spanish Speaking
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • We Do State Inspections
  • Ask About Service Contracts
  • Certified Technicians
  • Free Estimates

Call (214) 556-4313 today to schedule your next appointment.

Our technicians at Richardson Chrysler Jeep Dodge Ram are ready to help you!
Business Link Logo

Richardson Chrysler Jeep Dodge Ram is a BusinessLink Dealer!

Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.

Membership is free, with no dues or fees, and benefits include:
  • Next Available Bay Service: Members are always first in line for maintenance and repair work
  • Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
  • Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
  • Extended Service Hours: Longer hours mean your vehicle will be ready faster.

Call Richardson Chrysler Jeep Dodge Ram today at (214) 556-4313 to learn more

Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ heath wester
    Excellent service, easy and smooth process very happy with our new Ram | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Gerald Page
    Sales price of truck agreed to on Wed. suddenly jumped $1600 dollars overnight. Told salesman I’d pay what we agreed to. He cited “dynamic pricing” as reason. I guess if Kroger advertises eggs for $3.00 a dozen in their weekly ad, they can jack the price to$4.50 a dozen overnight if a lot of people buy them! Shady at best. Sale | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Jon Holley
    We love doing business at Richardson dodge and with Juan. This is the 4th vehicle we have purchased from them and they take excellent care or our needs and wants! Definitely recommended. | Read Full Review
    4/24/2025 12:00:00 AM | Google
  • ★★★★★ Zack
    Our buying experience at Richardson CDJR was nothing short of phenomenal. Ahmed, Matt, and Chris gave us exceptional customer service, provided thorough buyer education, and were willing to get us as close as possible to our ideal purchase price for our 2025 Jeep Gladiator Texas Trail. Overall, we loved our buying experience and high | Read Full Review
    4/24/2025 12:00:00 AM | Google
  • ★★★★★ Seth Forbus
    My wife loves driving my Audi SQ5 so when I saw that Richardson Chrysler Jeep Dodge Ram had really good deals on the Hornet I brought my wife in to test drive one as an alternative to her VW Taos. The car was really cool, and very fast. Our salesman Kosi Alintah was one of the best I've worked with. I've been to hundreds of car deale | Read Full Review
    4/24/2025 12:00:00 AM | Google
  • ★★★★★ Loristone6272
    Juan V. and the whole team were amazing. Easy process from beginning to end! Would highly recommend! | Read Full Review
    4/22/2025 12:00:00 AM | Cars.com
  • ★★★★★ Michael Sweeney
    April 2025 Called Aaron and see the feasibility of getting 4 tires, he said sure. I was there over 4.5 hours.... if not for the Client Interaction Manager, I would have gone psycho....4 tire replacement. If the tires were free...ok, but I paid and paid more with my time, but she came out there and listened to me.....which in all the | Read Full Review
    4/21/2025 12:00:00 AM | Google
  • ★★★★★ Nebra Ellis-Robinson Molix
    My husband and I had a wonderful experience and would highly recommend our friends & family members to seek vehicle services from this outstanding dealership. | Read Full Review
    4/19/2025 12:00:00 AM | Google
  • ★★★★★ Renata Medeiros
    Kenny was great, got me a very good deal and perfect customer service! | Read Full Review
    4/19/2025 12:00:00 AM | Google
  • ★★★★★ Jennifer Mendoza
    Kenneth was my sales man, he helped me with everything. Communicates with you all the time. Even gave us food 10/10 | Read Full Review
    4/19/2025 12:00:00 AM | Google
  • ★★★★★ Michael Hudson
    Richardson CJDR provided me with the absolute best customer experience in buying my truck. They were extremely fair, honest and personable from the Sales person all the way thru finance. I will recommend this dealership to anyone talking about buying a new or used car. | Read Full Review
    4/19/2025 12:00:00 AM | Google
  • ★★★★★ Jon C
    Omar and the rest of the team were great. Loving my Jeep 4xe! Highly recommend this dealership. | Read Full Review
    4/19/2025 12:00:00 AM | Google
  • ★★★★★ Patricia Walrad
    | Read Full Review
    4/18/2025 12:00:00 AM | Google
  • ★★★★★ Sheila Hawkins
    Richardson CDJR is like family to me from Michael and Bobbi I apologize I don't know all my families name but all of them are WONDERFUL and FUN and HELPFUL and EXPERT at what they do.?????????? | Read Full Review
    4/18/2025 12:00:00 AM | Google
  • ★★★★★ Henry Hernandez
    | Read Full Review
    4/18/2025 12:00:00 AM | Google
  • ★★★★★ Christian Dault
    Great deals and great sales team! | Read Full Review
    4/18/2025 12:00:00 AM | Google
  • ★★★★★ Bryan Stiles
    I went in for an oil change and a front end alinement. I planed on getting tires later. While waiting I was sent a sell price for buy 3 get one free from them. So new tires it is. | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ Doris Davis
    A perfect place to get car fixed very clean and everyone is so nice and treat you like family | Read Full Review
    4/16/2025 12:00:00 AM | Google
  • ★★★★★ Amanda Bollinger
    Great experience! Friendly, clean, and very easy to work with.. they had exactly what we were looking for!! | Read Full Review
    4/16/2025 12:00:00 AM | Google
  • ★★★★★ Michael
    We really had a good experience here. The whole staff worked to make sure we got everything we wanted. | Read Full Review
    4/15/2025 12:00:00 AM | Google
  • ★★★★★ Marco Villa
    Bobbie Adkins was very professional and got my service done at a reasonable time | Read Full Review
    4/15/2025 12:00:00 AM | Google
  • ★★★★★ Lisa Prescott
    Our experience at Richardson CJDR was terrific! Ahmed Younus was the best. He bent over backwards to help us and not make us spend forever there! Chris in finance was great too! We have bought 4 vehicles here and will return! | Read Full Review
    4/15/2025 12:00:00 AM | Google
  • ★★★★★ Teri Ashbaugh
    Everyone who helped me was excellent. The whole process was great! A special shout out to Iyad for being so kind and accommodating to my needs! I'll Def come to your to do my lift & bigger tires! Thank you! | Read Full Review
    4/15/2025 12:00:00 AM | Google
  • ★★★★★ Seed of David
    I would not be more impressed and pleased with how Kosi and Brian both went above and beyond to work with me and locate the exact vehicle I wanted even though they didn't have it at their store. I am one happy customer and will surely be back. Cheers | Read Full Review
    4/14/2025 12:00:00 AM | Google
  • ★★★★★ Tania Hyorth
    JR demonstrated excellent customer service by ensuring the repairs were completed promptly and to my satisfaction. He took the time to understand my concerns, clearly explaining the issue, and showed me how to prevent it from happening in the future. | Read Full Review
    4/14/2025 12:00:00 AM | Google
  • ★★★★★ Julie Anderson
    | Read Full Review
    4/13/2025 12:00:00 AM | Google
  • ★★★★★ Jordan & Kassidy
    We always choose Richardson Jeep Dodge and Ram for our service! Their service department is always amazing and very helpful. We would recommend them to anyone looking for a new vehicle as well as Danny is always great at answering any questions and makes the process simple!! | Read Full Review
    4/12/2025 12:00:00 AM | Google
  • ★★★★★ Mr ocean swag
    | Read Full Review
    4/12/2025 12:00:00 AM | Google
  • ★★★★★ Ashmap2
    Awesome!! Usually I avoid going to dealerships even if I really need to get a car, because of how long it takes. But these guys are SO AWESOME! Customer service is through the roof, really took care of us, considerate, efficient, and such a great experience. I wouldn’t mind going there over and over again! | Read Full Review
    4/12/2025 12:00:00 AM | Google
  • ★★★★★ James Bradanese
    | Read Full Review
    4/12/2025 12:00:00 AM | Google
  • ★★★★★ Sandra Arevalo
    I've been wanting a blue jeep wrangler for the last 10 years, literally my dream car. Went last week to literally just shop around and get more information, without any intention to buy at that moment. Made an appointment with William, and explained to him the same. He practically took his entire day just helping my sister and I shop | Read Full Review
    4/11/2025 12:00:00 AM | Google
  • ★★★★★ Dioselina Cerda
    | Read Full Review
    4/11/2025 12:00:00 AM | Google
  • ★★★★★ John William
    Richardson Chrysler, Jeep, RAM did a great job. My service advisor JR was top notch all the way! | Read Full Review
    4/11/2025 12:00:00 AM | Google
  • ★★★★★ Bobby Asad
    If you are considering leasing a vehicle from Richardson Jeep, I urge you to reconsider. Pay close attention to the finance manager's claims about the MPP "lease vehicle service." He'll try to convince you that it covers wear and tear, scratches, and dents at the lease's end. However, this added coverage has a significant catch—it ex | Read Full Review
    4/10/2025 12:00:00 AM | Google
  • ★★★★★ Bobbi Moore
    Service and sales at Richardson is the best! Jeff, the service manager, always communicates thoroughly and is very kind. It makes the nerves of any service on a luxury grand wagoneer better by his communication. The whole team is great. I spoke briefly with sales yesterday too about getting into a new one. Brian was very helpful and | Read Full Review
    4/9/2025 12:00:00 AM | Google
  • ★★★★★ Barry Leonowicz
    Proactive folks from Sales to Finance to Service. We found a vehicle that exceeded our expectations and a dealer that made us feel like we really mattered. A great deal on a Jeep Wrangler. When you get what you pay for. . .and even more than that: that's called value. We look forward to a long and satisfying customer experience w | Read Full Review
    4/9/2025 12:00:00 AM | Google
  • ★★★★★ bubblychampagne87
    Omar was relentless in giving up on my deal as I did not have great credit! But he did not give up and got me approved! He showed me everything about the Jeep I wanted, even what the 7 slotted grill means for the military! That was pretty cool. I never knew that! Got my first duck from him too! IYKYK | Read Full Review
    4/9/2025 12:00:00 AM | DealerRater
  • ★★★★★ bubblychampagne87
    Omar was relentless in giving up on my deal as I did not have great credit! But he did not give up and got me approved! He showed me everything about the Jeep I wanted, even what the 7 slotted grill means for the military! That was pretty cool. I never knew that! Got my first duck from him too! IYKYK | Read Full Review
    4/9/2025 12:00:00 AM | Cars.com
  • ★★★★★ mdugopolski
    Beware. These people have no integrity. They scammed me out of $514.14 on a new car purchase. They gave me the price and sales tax amount in writing so there was no misunderstanding. I made a deposit. They said bring cashiers check for balance. I came from out of state with check. They increased price of car by $514.14 and decreased | Read Full Review
    4/9/2025 12:00:00 AM | Cars.com
  • ★★★★★ mdugopolski
    Beware. These people have no integrity. They scammed me out of $514.14 on a new car purchase. They gave me the price and sales tax amount in writing so there was no misunderstanding. I made a deposit. They said bring cashiers check for balance. I came from out of state with check. They increased price of car by $514.14 and decreased | Read Full Review
    4/9/2025 12:00:00 AM | DealerRater
  • ★★★★★ Stephanie Mendoza
    After giving them 5 stars from the start due to have professional they were when getting the vehicle I regret it. Not even 2 weeks with it and it’s giving me issues. I called and informed them about it because i was told it was a certified pre owned vehicle and came with warranty for them to tell me I would have to pay out of pocket | Read Full Review
    4/9/2025 12:00:00 AM | Google
  • ★★★★★ Mark Dugopolski
    Beware. They will be nice and friendly while they cheat you. They gave me the price and sales tax in writing and I gave them a deposit over the phone. They said bring cashiers check for the rest. When I arrived they increased the price by $514.14 and reduced the sales tax by $514.14. I should have caught it but didn’t. The tot | Read Full Review
    4/8/2025 12:00:00 AM | Google
  • ★★★★★ Clarence Gould
    We called the dealership, spoke with Omar and bought our new vehicle the same day. The service was incredible with full explanations of the vehicle specifications and every aspect of the financing. | Read Full Review
    4/7/2025 12:00:00 AM | Google
  • ★★★★★ Jerry Black
    This was the easiest car buying experience I have ever had. It was truly no hassle. Tanner was easy to work with, responsive and very courteous. Will definitely return to Richardson CJDR for future car purchases. | Read Full Review
    4/7/2025 12:00:00 AM | Google
  • ★★★★★ Dennis Menn
    It was easy to deal with | Read Full Review
    4/7/2025 12:00:00 AM | Google
  • ★★★★★ Fred Hayes
    We had a great experience purchasing a used Jeep Wrangler 4xe. Iyad, our salesperson, did a great job and was exceptionally professional. I will buy from them again, and would encourage anyone to contact them FIRST! | Read Full Review
    4/7/2025 12:00:00 AM | Google
  • ★★★★★ Sidney Smith
    The service was really quick | Read Full Review
    4/7/2025 12:00:00 AM | Google
  • ★★★★★ fshayes
    We had a great existence purchasing a used Jeep Wrangler 4xe from Richardson CJD. Iyad, our salesperson, was professional and did a great job the entire purchase. We will buy from them again,, and I encourage you to see then FIRST when you are looking for a new/used vehicle. | Read Full Review
    4/7/2025 12:00:00 AM | DealerRater
  • ★★★★★ fshayes
    We had a great existence purchasing a used Jeep Wrangler 4xe from Richardson CJD. Iyad, our salesperson, was professional and did a great job the entire purchase. We will buy from them again,, and I encourage you to see then FIRST when you are looking for a new/used vehicle. | Read Full Review
    4/7/2025 12:00:00 AM | Cars.com
  • ★★★★★ Raj D
    Geo was awesome. Made a quick and great deal and showed me everything I needed to make the decision. I recommend both Geo and the Richardson dealership as everybody is knowledgeable and pleasant to work with. | Read Full Review
    4/5/2025 12:00:00 AM | Google
  • ★★★★★ oscar rodes
    | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★★ Porche' Dailey
    Wonderful service center!!! Christina, Matt, & Aaron are amazing! A very honest service team. They get my repairs done quickly. | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★★ Clarence Gould
    We called the dealership and bought our new vehicle the same day. The service was incredible with full explanations on every aspect of the financing. | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★★ Jesse Smith
    Awful experience. Proceed with caution. | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★★ earthzen
    Worst dealership ever. A few days before my visit, I talked to the manager online, and he told me he was going to take care of me, himself. When I got there to my appointment, I was unexpected. He immediately sent me to a trainee who constantly had to ask everyone for everything I asked. It was very annoying since it was a lot of wa | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★★ Addison Duhon
    Juan Valdespino was a great help with getting us into a scat pack challenger. They made the process quick and easy and no hassle. If I could give more than 5 stars, I would. 10/10 | Read Full Review
    4/3/2025 12:00:00 AM | Google
  • ★★★★★ Judiann Meyer
    I couldn't have had a better experience.Christina checked me in and Ceasar checked me out. They were most helpful!!!!!!!!!!! | Read Full Review
    4/3/2025 12:00:00 AM | Google
  • ★★★★★ Kris Olson
    The staff was friendly and professional. Unfortunately, I wasn’t able to get the repairs done at this time. | Read Full Review
    4/3/2025 12:00:00 AM | Google
  • ★★★★★ Charlene Schneider
    | Read Full Review
    4/3/2025 12:00:00 AM | Google
  • ★★★★★ Rossuja Zavala
    I have to say they are best dodge dealership of all DFW.. Michael my advisor was such a huge blessing in way words can’t describe the gratitude for him! I had bought 2021 dodge 2500 from a use dealer ship. Months later I had so much recalls and misfire that Michael and the tech that did the work went out there way too make sure my tr | Read Full Review
    4/2/2025 12:00:00 AM | Google
  • ★★★★★ Julie Richard
    | Read Full Review
    4/1/2025 12:00:00 AM | Google
  • ★★★★★ Sal Lopez
    | Read Full Review
    4/1/2025 12:00:00 AM | Google
  • ★★★★★ Monica Heggemeier
    | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ David Angelo
    Needed to handle part for a recall. Michael was very helpful. | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ Royfranc Baas
    | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ jim mullins
    | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ Jenna
    I cannot say enough about this dealership. Logan worked hard along with Matt (asst mgr) to get me the truck I wanted. This is the 4th vehicle I have purchased from the dealership. I won't go anywhere else! | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ Reggie Allen
    Took care of business. Very friendly | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ Ramya Sri
    I had the BEST car-buying experience with Kosi Alintah at Richardson Jeep! From the moment I walked in, He was friendly, knowledgeable, and genuinely cared about helping me find the perfect car. There was no pressure—just honest advice and a willingness to go the extra mile. He answered all my questions, worked within my budget, and | Read Full Review
    3/29/2025 12:00:00 AM | Google
  • ★★★★★ Marlen Benitez
    Customer service was wonderful had such an amazing experience here Ahmed Younus was very helpful and informative !!! 10/10 experience definitely recommend | Read Full Review
    3/29/2025 12:00:00 AM | Google
  • ★★★★★ Remington Doty
    Logan was my sales person and he was absolutely great. No pressure and was able to get me my dream vehicle. Super happy with my experience here. | Read Full Review
    3/29/2025 12:00:00 AM | Google
  • ★★★★★ mandell kelley
    | Read Full Review
    3/28/2025 12:00:00 AM | Google
  • ★★★★★ john grenadier
    caesar was great, excellent service. | Read Full Review
    3/28/2025 12:00:00 AM | Google
  • ★★★★★ Tanner Anderson
    I want to give a huge thanks to Juan, the sales representative from Richardson’s Dodge. He not only provided me with the best costumer service I’ve ever experienced. He all showed the upmost professionalism and due diligence to his job. It truly was a pleasure working with him! | Read Full Review
    3/27/2025 12:00:00 AM | Google
  • ★★★★★ Ailem Kelly
    Had the pleasure of working with Juan, super kind & very patient. He not only answered my 100 questions but found my little family the perfect car. He made the process easy & quick. Thank you Juan again for not only helping me but also my mom & grandma find our vehicles! | Read Full Review
    3/27/2025 12:00:00 AM | Google
  • ★★★★★ Stephanie Mendoza
    Great customer experience since the start. Definitely recommend. | Read Full Review
    3/27/2025 12:00:00 AM | Google
  • ★★★★★ Steve Slaughter
    I had a concern over a warranty issue. Work had been done properly. Richarson CDJR is my local Service shop of choice. The Gold Standard. Thank you to Caesar | Read Full Review
    3/27/2025 12:00:00 AM | Google
  • ★★★★★ mily
    FINISHING & UPDATING MY BAD REVIEW! (I also have a part 1 of my bad review) After they specifically told us that we were able to do a trade in. Until last minute when Cosey the salesman told us all late when we were already there getting our hopes up to be able to get a trade in after all how we aren't going to be able to go through | Read Full Review
    3/26/2025 12:00:00 AM | Google
  • ★★★★★ zz
    I had the best new car buying experience with the staff here. Omar was my salesperson and the other team members were awesome, as well. It was quick and painless. I love my new Gladiator!! | Read Full Review
    3/25/2025 12:00:00 AM | Google
  • ★★★★★ Ronald Bantz
    Stepped up on vehicle recalls and have gotten all vehicle completed in great time. All repairs have been completed correctly when they said they would. Matt was great. | Read Full Review
    3/25/2025 12:00:00 AM | Google
  • ★★★★★ Mario Martinez
    Michael in service is great!!! | Read Full Review
    3/25/2025 12:00:00 AM | Google
  • ★★★★★ Gloria Huffman
    I am very pleased with my service. Oscar was so helpful with my Uconnect and I waited for my van to have a recall repaired and it was done as promised. Thank you. | Read Full Review
    3/25/2025 12:00:00 AM | Google
  • ★★★★★ Curt Landry
    | Read Full Review
    3/25/2025 12:00:00 AM | Google
  • ★★★★★ Jeremiah Sanchez
    Amazing, chris and omar are the best are dfw area! | Read Full Review
    3/25/2025 12:00:00 AM | Google
  • ★★★★★ Joy Jenkins
    Good afternoon, I had the best experience with sale rep Juan Valdespino he gave me the perfect car choices and I love it. Everything I asked for is here. Thanks again | Read Full Review
    3/24/2025 12:00:00 AM | Google
  • ★★★★★ mily
    FINISHING MY BAD REVIEW! After they specifically told us that we were able to do a trade in. Until last minute when Cosey the salesman told us all late when we were already there getting our hopes up to be able to get a trade in after all how we aren't going to be able to go through the trade in. Cosey also claims he didn't work ther | Read Full Review
    3/24/2025 12:00:00 AM | Google
  • ★★★★★ mily m.
    PLEASE READ THIS BEFORE PURCHASING A CAR FROM HERE! I know as many of you may not want to read everything I will say on here but please be careful getting a car from here. I shouldn't even be giving them a 1 star at all. My father got me my very first car from here back in 2023 a Dodge Challenger. We were shown the car facts how many | Read Full Review
    3/24/2025 12:00:00 AM | Google
  • ★★★★★ Rhonda bennett
    I had the best customer service experience with Omar, my salesman. It was a smooth process even with my trade in. Thank you to the team Omar. | Read Full Review
    3/23/2025 12:00:00 AM | Google
  • ★★★★★ Brandy Robinson
    Geo was an amazing salesman when we came in to buy a car on site. A wonderful experience through and through. Left happy with a Chevy Equinox. | Read Full Review
    3/22/2025 12:00:00 AM | Google
  • ★★★★★ Fabian
    Hi my name is fabian I came this afternoon to see a car and they were so nice to us they treated us like if we was at home.The guy who greeted us in the door and he was the one who helped us with the car and showed us the car and then we talked about price and I said yes to the car.Then we saw chase (mascot) we felt in love with him | Read Full Review
    3/22/2025 12:00:00 AM | Google
  • ★★★★★ Tracy Watkins
    Dealing with Bobbie in the service department is always easy and convenient. | Read Full Review
    3/22/2025 12:00:00 AM | Google
  • ★★★★★ Paige Price
    Kosi helped me start to finish in trading in my car for a new one! Everything was explained simply and in detail. 10/10 experience! | Read Full Review
    3/20/2025 12:00:00 AM | Google
  • ★★★★★ 1971002jmac
    They did a great job | Read Full Review
    3/20/2025 12:00:00 AM | Google
  • ★★★★★ Zach Venable
    Ahmed Younus was a great car salesman—quick, efficient, and made the whole process smooth. He got the deal done without any hassle and made sure everything was handled professionally. If you’re looking for someone who gets things done right, Ahmed is your guy | Read Full Review
    3/20/2025 12:00:00 AM | Google
  • ★★★★★ Rachel Thomsen
    The entire team was very friendly and accommodating. They made sure I left happy and with what I wanted. I worked directly with Omar and Chris and I would again. Thank uou | Read Full Review
    3/20/2025 12:00:00 AM | Google
  • ★★★★★ ken ray
    I use Richardson CJDR exclusively for my maintenance needs on my Ram 2500. I took the truck in for a n oil change and to have the transmission checked. Christina, who seems like my personal tech, took real good care me just as she does every time I bring my vehicle in for servicing. She makes sure to keep me up to date on any recalls | Read Full Review
    3/20/2025 12:00:00 AM | Google
  • ★★★★★ izzy key
    | Read Full Review
    3/20/2025 12:00:00 AM | Google
  • ★★★★★ Bob Menhart
    I recently bought the truck of my dreams from Richardson CJDR. I was helped by Ahmed that made the process easy and treated me fairly and honestly. I bought a Tungsten that is totally awesome. I highly recommend this dealership if you are looking for a new Ram, Jeep or Dodge vehicle. | Read Full Review
    3/20/2025 12:00:00 AM | Google
  • ★★★★★ m_gulett
    15 minutes ago New Buyer beware. If you're looking for a Chrysler product, buy it anywhere else, but Richardson, Chrysler, Jeep and Dodge ram in Richardson Texas. Because these people have no integrity whatsoever. They lie and abuse the trust of their customers. The general manager's son Dylan Easton is one of the biggest lying piece | Read Full Review
    3/20/2025 12:00:00 AM | DealerRater
  • ★★★★★ m_gulett
    15 minutes ago New Buyer beware. If you're looking for a Chrysler product, buy it anywhere else, but Richardson, Chrysler, Jeep and Dodge ram in Richardson Texas. Because these people have no integrity whatsoever. They lie and abuse the trust of their customers. The general manager's son Dylan Easton is one of the biggest lying piece | Read Full Review
    3/20/2025 12:00:00 AM | Cars.com
  • ★★★★★ Mo Gulett
    15 minutes ago New Buyer beware. If you're looking for a Chrysler product, buy it anywhere else, but Richardson, Chrysler, Jeep and Dodge ram in Richardson Texas. Because these people have no integrity whatsoever. They lie and abuse the trust of their customers. The general manager's son Dylan Easton is one of the biggest lying piece | Read Full Review
    3/20/2025 12:00:00 AM | Cars.com
  • ★★★★★ Mr Davis
    J R was very helpful & courteous! That always goes a long way when customers are inconvenienced or have unexpected expenses. We all understand that. I appreciate his service and will continue to seek business with the Richardson dealership and JR exclusively! -Nik D. | Read Full Review
    3/19/2025 12:00:00 AM | Google
  • ★★★★★ JEFF RENFRO
    | Read Full Review
    3/19/2025 12:00:00 AM | Google
  • ★★★★★ B Phone
    I came in for an oil change and bought the two oil changes for $130. They did a good job the last time I got it changed so I can back. The service was fine but they informed me after that I have an oil leak from my oil cooler. My son who worked at at Chrysler dealer said this is common. The cooler is plastic and if the technicia | Read Full Review
    3/19/2025 12:00:00 AM | Google
  • ★★★★★ Elidia Rodriguez
    Thank you FREDDY you helped a lot, we walked in looking for a sedan and walked out with an suv,, I love it especially being my first mom car!!! Thank you Freddy for being an amazing car sell's man if yall are looking for someone go for Freddy! 5?????????? | Read Full Review
    3/18/2025 12:00:00 AM | Google
  • ★★★★★ Raunak P
    Very bad customer service. They sold me defective vehicle. That stops every 2 months even batteries are replace twice on this brand new car . I purchased 2024 grand wagaoneer series 3 paid $125k which is still not paid only drove few miles in it . It was brand new and started to give me trouble. At first when I called and reported th | Read Full Review
    3/18/2025 12:00:00 AM | Google
  • ★★★★★ Will Hawkins
    | Read Full Review
    3/17/2025 12:00:00 AM | Google
  • ★★★★★ John Lund
    | Read Full Review
    3/17/2025 12:00:00 AM | Google
  • ★★★★★ Professor X
    I had an absolutely terrible experience with **Richardson Chrysler Jeep Dodge Ram** at **1321 Central Expy, Richardson, TX**. In 2023, I went in looking for a **Dodge Ram**, but **Omar Gould** manipulated me into purchasing a **Jeep Gladiator**, a vehicle I never wanted. He **guaranteed** that if I made my payments on time, he would | Read Full Review
    3/17/2025 12:00:00 AM | Google
  • ★★★★★ Jocelyn Key
    Did a trade in for my Wagoneer! The process was a little lengthy but that is expected at a dealership but well worth it! Sale person Kosi was pleasant and professional to work with, finance Michael was awesome and putting the deal/package together. The many other workers were great and made it a friendly environment. | Read Full Review
    3/16/2025 12:00:00 AM | Google
  • ★★★★★ Dennis Niswonger
    Great deals on vehicles. Awesome buying experience | Read Full Review
    3/16/2025 12:00:00 AM | Google
  • ★★★★★ Darin Ham
    Geo is THE MAN!! Knowledgeable, helpful, and skilled. Go see him!!! | Read Full Review
    3/15/2025 12:00:00 AM | Google
  • ★★★★★ mark abel
    Purchased a used vehicle from this dealership. Worked with this salesman named Gilbert. After leaving realized it's missing the headrests for the seats which it's a must. GILBERT STATES no we are not providing the missing headrests Be very cautious when buying from this dealer as they will sell you a car with missing pieces. Not a go | Read Full Review
    3/15/2025 12:00:00 AM | Google
  • ★★★★★ Luanne Rivera
    I had an amazing experience at this dealership. Kosi Alintah, aBrian Collier and Chris Schultz all did a fantastic job and made sure I and my family were taken good care of. I am one happy customer and will surely be coming back. If you need a good deal, reach out to Kosi. They’re simply the best. | Read Full Review
    3/14/2025 12:00:00 AM | Google
  • ★★★★★ Jordan Montoya
    Bobbie was so helpful and so kind. My window button broke early morning and would not roll back up. Obviously this is a time sensitive thing due to safety. I was in by 10am and car back same day. They helped with facilitating getting me to and from work while they worked on my jeep. I’ve had some not great experiences at other locati | Read Full Review
    3/14/2025 12:00:00 AM | Google
  • ★★★★★ Sulieman Alhazama
    Review for Richardson Dodge Chrysler Jeep Dealership I recently had a mixed experience at this dealership, and I believe it’s important to share my feedback to ensure improvements are made. Cesar Mendez: One of the most disappointing aspects of my visit was dealing with Cesar Mendez, the service manager. Every customer is designate | Read Full Review
    3/14/2025 12:00:00 AM | Google
  • ★★★★★ Krista LaCour
    I’ve purchased 2 vehicles from here. Everyone is great. Ceaser in the service department was awesome and I’ll definitely be taking my car back to him to get any repairs done. | Read Full Review
    3/13/2025 12:00:00 AM | Google
  • ★★★★★ David BUTLER Butler
    Ms. Bobbie is amazing, first impressions are everything for me. A true professional at what she does. She's extremely helpful with the most pleasant smile. What a great first experience I had. Thanks you | Read Full Review
    3/13/2025 12:00:00 AM | Google
  • ★★★★★ Catherine Corbin
    Great experience with this dealership! Very quick to respond to our questions, upfront and helpful. Thank you Gilbert! | Read Full Review
    3/13/2025 12:00:00 AM | Google
  • ★★★★★ Connie Powell
    Omar is very attentive and thorough! If you plan to visit, definitely ask to see him! | Read Full Review
    3/13/2025 12:00:00 AM | Google
  • ★★★★★ Robertkobe 41
    Ahmed Younus and Iyad were great to us we got our dream car thanks to them, they work very hard to get us the best deal. Very happy customers | Read Full Review
    3/13/2025 12:00:00 AM | Google
  • ★★★★★ Jorge Martin
    Everything is excellent good job | Read Full Review
    3/13/2025 12:00:00 AM | Google
  • ★★★★★ Billy Harris
    | Read Full Review
    3/13/2025 12:00:00 AM | Google
  • ★★★★★ Kaymun Williams
    Took my vehicles to do some routine maintenance ,and I was met with a smiling face and a wonderful personality on both trips to the dealership. I had 2 recalls on one, and 3 recalls on the other. The work was done in a timely fashion and I was updated on the progress the whole time. There should be more employees like Christina Jaciu | Read Full Review
    3/13/2025 12:00:00 AM | Google
  • ★★★★★ Demarcus Brown
    Omar was outstanding. | Read Full Review
    3/13/2025 12:00:00 AM | Google
  • ★★★★★ Taleb Abutaleb
    Kosi Alintah He's the go-to person if you're looking for new or used cars. You can trust him to deliver—quick, efficient, and always professional. Most importantly, he's a man of his word | Read Full Review
    3/13/2025 12:00:00 AM | Google
  • ★★★★★ Irina Babayan
    Thank you! | Read Full Review
    3/13/2025 12:00:00 AM | Google
  • ★★★★★ K.C. Kemp
    I had an excellent car-buying experience at Richardson CJDR. My salesperson, Omar, was very helpful and professional through the entire process. It was well-worth the two-hour drive! | Read Full Review
    3/11/2025 12:00:00 AM | Google
  • ★★★★★ Kosha Hammond
    | Read Full Review
    3/11/2025 12:00:00 AM | Google
  • ★★★★★ Steve Chaltas
    | Read Full Review
    3/11/2025 12:00:00 AM | Google
  • ★★★★★ Santiago Cadenas
    | Read Full Review
    3/10/2025 12:00:00 AM | Google
  • ★★★★★ Roscoe
    | Read Full Review
    3/10/2025 12:00:00 AM | Google
  • ★★★★★ Fernando Bretado
    Buen servicio y rapidez | Read Full Review
    3/10/2025 12:00:00 AM | Google
  • ★★★★★ Rhonda bennett
    Thank you to the best staff-Omar,Vanda,Bobbi, and Matt!! Best customer service ever!! Love my Gladiator and ducks!!! | Read Full Review
    3/8/2025 12:00:00 AM | Google
  • ★★★★★ Jessica Sereseroz
    10/10, amazing staff. Geo helped me on my deal to include Jimmy, very helpful and gave me an outstanding deal. Chris in finance was also stellar at finishing up the F & I process. Will be purchasing my vehicles from here on out! Also big shoutout to Omar, cool guy. | Read Full Review
    3/8/2025 12:00:00 AM | Google
  • ★★★★★ Jeff Watson
    These guys have top notch professional staff and do what they say. Their lease program is extremely affordable and comprehensive. And at the end of the day, they do what they say they’ll do, and exceed expectations. Different buying experience… 100% | Read Full Review
    3/8/2025 12:00:00 AM | Google
  • ★★★★★ Jerame Browning
    I bought my Jeep here and they always take care of me. If you are lucky to get Bobbie as your service agent she is the best. | Read Full Review
    3/8/2025 12:00:00 AM | Google
  • ★★★★★ Shemecia Lewis
    Kosi is the best salesman hands down (make sure to ask for him). I told him my needs and budget and he superseded my expectations. It was a pleasure being assisted by him. Excellent customer service, very attentive, knowledgeable and helpful! I didn't feel rushed or pressured while looking for vehicles and he made the process so eas | Read Full Review
    3/7/2025 12:00:00 AM | Google
  • ★★★★★ mary watts
    | Read Full Review
    3/7/2025 12:00:00 AM | Google
  • ★★★★★ Andy Robinette
    Ahmed Younus took the time to get my wife and I in the right Jeep. Excellent and friendly service! Would highly recommend! | Read Full Review
    3/7/2025 12:00:00 AM | Google
  • ★★★★★ Kenzie Robinette
    Highly recommend, Ahmad Younus worked with us to get a great deal and made it super quick and easy! | Read Full Review
    3/7/2025 12:00:00 AM | Google
  • ★★★★★ Byron LOVE Luv
    Everyone has the right to their opinion. Experiences are different for everyone. My experience was great. I normally don't leave reviews for or about ANYTHING unless it's to inform the public about something I don't like. In THIS situation, I can say that it's to the contrary. The first guy whose name escapes me, retrieved my contact | Read Full Review
    3/7/2025 12:00:00 AM | Google
  • ★★★★★ Alfonso Saldana
    Tremendous dealership I received great assistance and customer service from the sales, finance and management departments. The over and above service from Juan Valdespino made this deal worthy purchasing out of state. Living in Las Vegas, I could have bought anywhere, Juan was the difference, and providing a great vehicle. Thank you | Read Full Review
    3/6/2025 12:00:00 AM | Google
  • ★★★★★ Andrew Taranto
    Good honest experience with Aaron helping us in the service center. | Read Full Review
    3/5/2025 12:00:00 AM | Google
  • ★★★★★ Miata Johnson
    Thomas was amazing from the moment I walked into the door confused on what I wanted. He understood my wants and needs and along with the finance team, they got it done and in a timely matter. I’m very appreciative and grateful. Thank you!! | Read Full Review
    3/3/2025 12:00:00 AM | Google
  • ★★★★★ bill will
    Buying a new vehicle can be frustrating - we've all been there. So I was pleasantly surprised by how easy my purchase was at Richardson CJDR. Kosi Alintah made the process easy and fast - so different than other dealerships I've been to. Ask for Kosi, you'll be glad you did! | Read Full Review
    3/3/2025 12:00:00 AM | Google
  • ★★★★★ Yoga Saripalli
    | Read Full Review
    3/3/2025 12:00:00 AM | Google
  • ★★★★★ Steven Mendel
    Omar and Chris were super helpful. For me into a new Grand Cherokee for a fair price and quick. Awesome delearship! | Read Full Review
    3/3/2025 12:00:00 AM | Google
  • ★★★★★ Maddy Aldridge
    I had an exceptional experience here at Richardson Chrysler Jeep Dodge Ram. The guys here are awesome, honest and transparent in their work. I came in to see my options about trading in my jeep and left in a brand new car. Thank you Danny, Dylan and Tanner for the support and honesty throughout the entire process, it was stress free | Read Full Review
    3/1/2025 12:00:00 AM | Google
  • ★★★★★ Christopher Rodriguez
    Great dealership… Kosi was the best. 5 Star all the way. | Read Full Review
    3/1/2025 12:00:00 AM | Google
  • ★★★★★ Jared Schamberger
    Got a challenger from Juan, got a super good deal and experienced great customer service!?? | Read Full Review
    2/27/2025 12:00:00 AM | Google
  • ★★★★★ Tristan Wilson
    Had a phenomenal experience with Logan he went above and beyond i have purchased many vehicle from Richardson and never had anything but a great time with all of the staff here they always go the extra mile | Read Full Review
    2/27/2025 12:00:00 AM | Google
  • ★★★★★ Edward Huber
    | Read Full Review
    2/27/2025 12:00:00 AM | Google
  • ★★★★★ Scott
    Don't use this dealership. They are not honest. Made an appointment to bring in my 2022 Wagoneer (also a very troubled model) at 7:30am on a Tuesday morning. Principal work needed was an oil change and the rear tailgate would not auto-shut. Never received an update call over the three days so I called three times myself, each time be | Read Full Review
    2/27/2025 12:00:00 AM | Cars.com
  • ★★★★★ scottmsutton
    Don't use this dealership. They are not honest. Made an appointment to bring in my 2022 Wagoneer (also a very troubled model) at 7:30am on a Tuesday morning. Principal work needed was an oil change and the rear tailgate would not auto-shut. Never received an update call over the three days so I called three times myself, each time be | Read Full Review
    2/27/2025 12:00:00 AM | Cars.com
  • ★★★★★ scottmsutton
    Don't use this dealership. They are not honest. Made an appointment to bring in my 2022 Wagoneer (also a very troubled model) at 7:30am on a Tuesday morning. Principal work needed was an oil change and the rear tailgate would not auto-shut. Never received an update call over the three days so I called three times myself, each time be | Read Full Review
    2/27/2025 12:00:00 AM | DealerRater
  • ★★★★★ jeff Pfeiler
    ????? I just purchased a 2025 Ram Rebel X from Richardson Chrysler Jeep Dodge Ram, and my entire experience was outstanding! From start to finish, the process was seamless—both sales and finance made everything easy. My salesperson, Kosi Alintah, was absolutely fantastic! He answered all my questions, worked quickly, and was an abs | Read Full Review
    2/26/2025 12:00:00 AM | Google
  • ★★★★★ Marleny Wood
    | Read Full Review
    2/26/2025 12:00:00 AM | Google
  • ★★★★★ Silvia Raymond
    As we came in Michael checked us in. He was wonderful. We just more corpus christi and he checked on coverage in corpus, he called kept us updated and quick told us went to pick it up and how much it. That's was helpful. He has great customer service manner. Thank you Micheal | Read Full Review
    2/26/2025 12:00:00 AM | Google
  • ★★★★★ Veronica _
    I recently purchased a Tesla Model Y from Richardson CJDR and had an amazing experience! The consultant, Ahmed, was exceptionally helpful and friendly. He even took the time to record a short video showcasing the car's features before I visited the dealership. His dedication and professionalism made the whole process smooth and reass | Read Full Review
    2/26/2025 12:00:00 AM | Google
  • ★★★★★ Amy Langlinais
    Amazing | Read Full Review
    2/26/2025 12:00:00 AM | Google
  • ★★★★★ Marco Antonio Almontes Borja
    Mal servicio pésimo | Read Full Review
    2/26/2025 12:00:00 AM | Google
  • ★★★★★ Frank Velez
    Great job! I always appreciate the work this team does. | Read Full Review
    2/25/2025 12:00:00 AM | Google
  • ★★★★★ Billy Christian Sy
    Always my go-to shop/dealership for all my Jeep cars! Christina is a rockstar!! Thank you as always! | Read Full Review
    2/25/2025 12:00:00 AM | Google
  • ★★★★★ winston sloan
    Changed the online price of the vehicle after we drove 70 miles to go look at it. Dishonest sleazy used car salesman tricks. Stay away. | Read Full Review
    2/22/2025 12:00:00 AM | Google
  • ★★★★★ Craig Young
    Shout out to Ahmed Younus, Vanda Marrs, and the team. I went in skeptical, and came out with the deal I wanted on the vehicle I wanted. | Read Full Review
    2/21/2025 12:00:00 AM | Google
  • ★★★★★ Trumorrow Rainey
    Excellent customer service | Read Full Review
    2/21/2025 12:00:00 AM | Google
  • ★★★★★ Dan Servetnick
    This is our second purchase from Tanner and the team in less than a year. That should tell you all you need to know. | Read Full Review
    2/21/2025 12:00:00 AM | Google
  • ★★★★★ Craig Luecht
    Michael and Christina are awesome! Great customer service and helpful with questions. | Read Full Review
    2/21/2025 12:00:00 AM | Google
  • ★★★★★ Reilly Cross
    I started with messaging Juan about a pre owned truck with several questions and he was very responsive and helpful. The next day I went in to look at it and ended up buying it. It was a smooth process and he was very respectful and easy going. It was a good experience. | Read Full Review
    2/20/2025 12:00:00 AM | Google
  • ★★★★★ Andrew Marien
    Very great customer service at the service center. I have never had any problems at this dealership compared to every other Dallas Ram dealership. | Read Full Review
    2/20/2025 12:00:00 AM | Google
  • ★★★★★ Rina Kaur
    I am highly impressed with the car buying process at Richardson CJDR. Our sales consultant Kosi made sure we got the numbers we wanted and put us in an amazing Wagoneer. I am so excited and will be back. | Read Full Review
    2/19/2025 12:00:00 AM | Google
  • ★★★★★ Rina Kaur
    Kosi was highly professional and made sure the car buying process was seamlessly easy. The whole team was very efficient and made sure we had great monthly rates. We are glad to add another truck to our business and we’ll surely be back for more. Thanks | Read Full Review
    2/19/2025 12:00:00 AM | Google
  • ★★★★★ noah reed
    Gilbert and Chris were fantastic to work with! This dealership went above and beyond to work with me. They did nothing but took care of me. I had to leave quickly and had to get my own oil change. They comped my next oil change and detailed my truck! They also came back after I had agreed on a deal with a better deal. This is one of | Read Full Review
    2/19/2025 12:00:00 AM | Google
  • ★★★★★ Nathaniel Ybarra
    Came in for an oil change and a TPMS sensor replacement at 11:20. I was informed it would be about an hour and a half to complete. I accepted the time frame and began to wait. After just over 2 hours, I was informed it would be another hour till it is complete. In what world does an oil change and a tire sensor take 3 hours to comp | Read Full Review
    2/19/2025 12:00:00 AM | Google
  • ★★★★★ Patrick Cronin
    | Read Full Review
    2/18/2025 12:00:00 AM | Google
  • ★★★★★ Patrick Lewis
    Hands down the best service I ever had! | Read Full Review
    2/18/2025 12:00:00 AM | Google
  • ★★★★★ Keith Summer
    We’re from out of town and on a Saturday afternoon on Jeep quit in the middle of freeway. Had vehicle towed to nearest dealer. Bobbie Adkins got us in, got us a rent car, and kept me informed throughout the process. Came back a week later and picked up our vehicle and within 30 minutes I was back on the road again. Bobbie is a sweeth | Read Full Review
    2/18/2025 12:00:00 AM | Google
  • ★★★★★ Charnell Moore
    Micheal was so hopefully and has awesome customer service. which is very hard to find nowadays. | Read Full Review
    2/18/2025 12:00:00 AM | Google
  • ★★★★★ Jason T
    The service advisor was courteous and listened to my concerns. All my issues were addressed in this visit. Using uber instead of a dedicated shuttle was very convenient | Read Full Review
    2/18/2025 12:00:00 AM | Google
  • ★★★★★ Jaki Johnson
    Always a pleasant experience at Richardson Jeep service center. | Read Full Review
    2/18/2025 12:00:00 AM | Google
  • ★★★★★ Anne Bosse
    The team was very flexible with scheduling to complete my vehicle’s safety recall work and also made sure it did not impact my plans for the day (complimentary Uber). | Read Full Review
    2/17/2025 12:00:00 AM | Google
  • ★★★★★ Mark Thomas
    | Read Full Review
    2/17/2025 12:00:00 AM | Google
  • ★★★★★ Austin Miller
    As painless as car shopping can possibly be. We went to test drive the Durango and Grand Cherokee to buy used and left with a great deal on a brand new 2025 Grand Cherokee L Summit Reserve. Very nice vehicle! | Read Full Review
    2/15/2025 12:00:00 AM | Google
  • ★★★★★ Mike Brown
    I bought a $86000 Ram TRX pre owned. Service was great until after I left. Truck had 29 miles to empty. Salesman said he would put gas in it for me then told me pumps were out. Told me he would send me a gas card in the mail. After a few weeks I called him back and he said they don’t give gas out on used vehicles. Not a great impress | Read Full Review
    2/15/2025 12:00:00 AM | Google
  • ★★★★★ Brenda Cole
    Service dept has always treated me good. Usually a fairly short wait time, but with Uber to and from if a longer time is needed. | Read Full Review
    2/14/2025 12:00:00 AM | Google
  • ★★★★★ Patrick Mooney
    Christina , at the dealership was so professional and knowledgeable..I will always come back!! | Read Full Review
    2/14/2025 12:00:00 AM | Google
  • ★★★★★ John Wehby
    | Read Full Review
    2/14/2025 12:00:00 AM | Google
  • ★★★★★ Wayne Autry
    No problems and everything was perfect | Read Full Review
    2/14/2025 12:00:00 AM | Google
  • ★★★★★ Chas
    Christina was awesome. We went there yesterday and today to get the oil changed in both of our vehicles | Read Full Review
    2/14/2025 12:00:00 AM | DealerRater
  • ★★★★★ Chas
    Christina is an awesome service tech. She doesn’t push us into anything we don’t need. We always make sure we get her. Thank you Christina. | Read Full Review
    2/14/2025 12:00:00 AM | DealerRater
  • ★★★★★ Chas
    Christina was awesome. We went there yesterday and today to get the oil changed in both of our vehicles | Read Full Review
    2/14/2025 12:00:00 AM | Cars.com
  • ★★★★★ Chas
    Christina is an awesome service tech. She doesn’t push us into anything we don’t need. We always make sure we get her. Thank you Christina. | Read Full Review
    2/14/2025 12:00:00 AM | Cars.com
  • ★★★★★ James Green
    | Read Full Review
    2/12/2025 12:00:00 AM | Google
  • ★★★★★ Robert Clancy
    A great experience all around. Juan was knowledgeable, helpful, diligent, friendly, and great to work with. The process was smooth and easy. I would definitely use this dealership again. | Read Full Review
    2/12/2025 12:00:00 AM | Google
  • ★★★★★ Emily Milan Robinson
    | Read Full Review
    2/12/2025 12:00:00 AM | Google
  • ★★★★★ Dubi Zavala
    Just bought a brand new truck, Best customer service at a dealership. Friendly, respectful and not pushy. Very smooth process. In Fact it was enjoyable car buying experience.Omar and Michael were fantastic. The sales guy that first engaged with us was also great. Very happy customer! | Read Full Review
    2/11/2025 12:00:00 AM | Google
  • ★★★★★ John Grant
    They told me it was the main battery causing the computer comm errors. It wasn't as I replaced the main battery. Then the aux. They aren't fixing the issue just charging me for every step in the diagnosis before they get to the real problem. Three days and they charged a battery so far and charged 400 dollars to me plus the 200 for t | Read Full Review
    2/11/2025 12:00:00 AM | Google
  • ★★★★★ Nathan Morris
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    2/9/2025 12:00:00 AM | Google
  • ★★★★★ BIGMIKE999FUL
    Customer service, in the service shop were very curtious, professional, and knowledgeable. Hats off to Eric who did in awesome job in seeing the work on my truck completed ahead of schedule and on budget. Keep up the fantastic work Richardson Jeep/Dodge dealership. | Read Full Review
    2/8/2025 12:00:00 AM | Google
  • ★★★★★ S S
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    2/8/2025 12:00:00 AM | Google
  • ★★★★★ Todd Toney
    Emission check. In and out in 15 minutes. | Read Full Review
    2/6/2025 12:00:00 AM | Google
  • ★★★★★ Steven Burkhardt
    Bobbie was extremely helpful in getting 2 new RAM 1500 key fobs through my Chrysler 8/60 Warranty Program. Even though only one was in stock she invited me to come get that one programmed and ready while I waited. A second is on order and will be processed in the same manner when received. I am continually impressed by this dealer | Read Full Review
    2/6/2025 12:00:00 AM | Google
  • ★★★★★ 844maya
    Fast and easy service everyone I come. | Read Full Review
    2/6/2025 12:00:00 AM | Google
  • ★★★★★ Rafael Hernandez
    I wanted to take a moment to express my appreciation for the smooth purchase experience of my 2025 Ram 1500 on December 20th. Geo and the entire sales team did an excellent job ensuring that I left happy and with the vehicle I wanted. While I was waiting for the paperwork to be finalized, I was informed about the promotion offering | Read Full Review
    2/6/2025 12:00:00 AM | Google
  • ★★★★★ Tamara Feazell
    I give 5 stars to Bobbie because she is very helpful, but the service tech told me my Jeep Compas was a rear wheel drive. It is a 4x4. I will have to take my car in to another shop to make sure my alignment was done correctly. | Read Full Review
    2/5/2025 12:00:00 AM | Google
  • ★★★★★ Arianna Staraveci
    Everyone was extremely helpful at this dealership - especially Bobbie. | Read Full Review
    2/5/2025 12:00:00 AM | Google
  • ★★★★★ Bertha Becerra
    | Read Full Review
    2/1/2025 12:00:00 AM | Google
  • ★★★★★ The DSN
    Absolutely wonderful service! Managers to sales, to finance felt seamless!! Explored all options and found the right fit for us. Left with 2 cars! :) | Read Full Review
    1/31/2025 12:00:00 AM | Google
  • ★★★★★ Erica Gonzalez
    Bobbi at the service desk is a gem. Always communicative and helpful! | Read Full Review
    1/31/2025 12:00:00 AM | Google
  • ★★★★★ Moe Ayachi
    This is our third car in the last few months !! The service is always great and the best price in the metroplex!! Will definitely be back for more trading. | Read Full Review
    1/31/2025 12:00:00 AM | Google
  • ★★★★★ Jose reyes
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    1/31/2025 12:00:00 AM | Google
  • ★★★★★ Michael Jackson
    I brought my car in for a diagnostic test and when I left the dealership earlier my air did not work in my car.It was working just fine when I brought it in . I'm hoping that JR in service will do the right thing and get my air working at no extra cost...we will see.. | Read Full Review
    1/31/2025 12:00:00 AM | Google
  • ★★★★★ Alexandra Folsom
    This is my first car owned and bought by me, so I take much pride in taking good care of it. This location was super helpful, communicative, and ensured that my car left the shop in wonderful condition. All of the service advisors I encountered were super laid back and chill. My service advisor, Aaron specifically went above and beyo | Read Full Review
    1/30/2025 12:00:00 AM | Google
  • ★★★★★ George Gaynor
    I needed quite a bit of work done. It was performed in timely manner and a ride home was provided. The staff was very courteous and kept me informed about progress. In all, I will use them again. I should note,however, that they are a little bit on the pricey side but I don't really mind paying for quality service. . | Read Full Review
    1/30/2025 12:00:00 AM | Google
  • ★★★★★ Sheila Pinkard
    I just purchased my second vehicle from Juan Valdespino at Richardson Chrysler Jeep Dodge Ram, and once again, the experience was absolutely outstanding! From start to finish, Juan made the process seamless, professional, and enjoyable. His knowledge, honesty, and dedication to customer satisfaction truly set him apart. Not only did | Read Full Review
    1/30/2025 12:00:00 AM | Google
  • ★★★★★ Rodney Jones
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    1/30/2025 12:00:00 AM | Google
  • ★★★★★ Haley Mallion
    SCAM! SCAM! SCAM! My experience at this place was absolutely horrible. One star is giving them too much credit. I brought my car in because I was told at a previous shop (that I trust and use often) that my sensors were not working properly and needed to be re-programmed, but that is was something they could not take care of and I n | Read Full Review
    1/30/2025 12:00:00 AM | Google
  • ★★★★★ Nadine Lee
    Reliable, have done business here for 10 years or more Great customer service | Read Full Review
    1/28/2025 12:00:00 AM | Google
  • ★★★★★ Graham Emslie
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    1/28/2025 12:00:00 AM | Google
  • ★★★★★ Gena Moya
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    1/27/2025 12:00:00 AM | Google
  • ★★★★★ Dwayne Stonerook
    Kosi was very helpful and made sure we were well taken care of. This is our second purchase here and we are really happy with their customer service and professionalism. We definitely be back soon. | Read Full Review
    1/27/2025 12:00:00 AM | Google
  • ★★★★★ Jorge Martin
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    1/27/2025 12:00:00 AM | Google
  • ★★★★★ Casey Koslowski
    They are consummate professionals that work as a team very well to make the purchase process seamless and speedy. From my arrival to driving the vehicle off the lot was approximately 90 min and it was so much fun! | Read Full Review
    1/25/2025 12:00:00 AM | Google
  • ★★★★★ Jeff Critchlow
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    1/24/2025 12:00:00 AM | Google
  • ★★★★★ Shane Grant
    During my recent visit for vehicle servicing, I was once again impressed by the professionalism and dedication of the team at this dealership. In particular, I would like to acknowledge Christina for her outstanding customer service. Her attention to detail and commitment to ensuring a positive experience do not go unnoticed. It is | Read Full Review
    1/24/2025 12:00:00 AM | Google
  • ★★★★★ Ross Manning
    Wonderful, professional and timely service by JT, the service specialist. Have always had exceptional service from all of Jeff’s (service manager) staff, Michael and Christina always great. | Read Full Review
    1/24/2025 12:00:00 AM | Google
  • ★★★★★ Gabriela Trillo
    Excelente servicio . | Read Full Review
    1/24/2025 12:00:00 AM | Google
  • ★★★★★ Steve Harbaugh
    Great Service dept. Christina took a personal interest in my vehicle's maintenance history. I got what I needed at a very reasonable price. Will continue to use this dealership for all my service needs. | Read Full Review
    1/24/2025 12:00:00 AM | Google
  • ★★★★★ Stacy Paniagua
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    1/24/2025 12:00:00 AM | Google
  • ★★★★★ Ohr Zhao
    Staff is not very useful or accommodating | Read Full Review
    1/24/2025 12:00:00 AM | Google
  • ★★★★★ Ashley Sella
    Great customer service and quality work! | Read Full Review
    1/22/2025 12:00:00 AM | Google
  • ★★★★★ Doug Layton
    I took my car in for service one day and it was out the next. Great job! | Read Full Review
    1/21/2025 12:00:00 AM | Google
  • ★★★★★ Sandi-Jean Morscheck
    | Read Full Review
    1/21/2025 12:00:00 AM | Google
  • ★★★★★ Russell Firth
    Cesar took care of the recall items and then got the backup camera replaced under the Factory Waranty. Did what needed to be done. | Read Full Review
    1/21/2025 12:00:00 AM | Google
  • ★★★★★ Stephen Price
    Michael was very helpful with my Chysler 200's issues! | Read Full Review
    1/21/2025 12:00:00 AM | Google
  • ★★★★★ Aymaan Siddiqui
    Wait time too long | Read Full Review
    1/20/2025 12:00:00 AM | Google
  • ★★★★★ Gilbert Duran
    | Read Full Review
    1/19/2025 12:00:00 AM | Google
  • ★★★★★ Don Little
    Tanner Easton made this car buying painless. Thank you Tanner Easton and the General Manager Danny for all your time and effort in making this a great experience. | Read Full Review
    1/18/2025 12:00:00 AM | Google
  • ★★★★★ Landen Chandler
    | Read Full Review
    1/18/2025 12:00:00 AM | Google
  • ★★★★★ Will Morgan
    Friendly, honest and professional service. Courtesy Uber rides are next level in customer service. Ask for JR in the service department. He’ll take care of you. | Read Full Review
    1/18/2025 12:00:00 AM | Google
  • ★★★★★ William Mitchell
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    1/17/2025 12:00:00 AM | Google
  • ★★★★★ Richard Hernandez
    Tanner was great! We ordered a Wrangler and he made it easy!! Chris in finance was great too! | Read Full Review
    1/16/2025 12:00:00 AM | Google
  • ★★★★★ Kevin O
    I had an exceptional experience at Chrysler/Jeep of Richardson, and I want to give special recognition to Bobbie, my service advisor. From start to finish, Bobbie displayed the utmost professionalism, making the entire process seamless. Due to some bad experiences in the past with other dealerships, I was a little skeptical. She was | Read Full Review
    1/16/2025 12:00:00 AM | Google
  • ★★★★★ David Lee Boneau
    Our 2009 jeep Grand Cherokee died and we called about an add. They came to our home and gave us a test drive in the new 2024 jeep Grand Cherokee we called about. They sent us home in our new jeep a few hours later. | Read Full Review
    1/16/2025 12:00:00 AM | Google
  • ★★★★★ TK
    Stay away unless you want to buy a broken car and get no help from anyone after the sale. To start, the preowned manager Alex will lie to get you in, or he truly doesn’t know what he’s doing. Bought a Certified Jeep Grand Cherokee and shortly after found out motor mounts needed to be replaced and oil change was not done. I have texts | Read Full Review
    1/15/2025 12:00:00 AM | Cars.com
  • ★★★★★ TK
    Stay away unless you want to buy a broken car and get no help from anyone after the sale. To start, the preowned manager Alex will lie to get you in, or he truly doesn’t know what he’s doing. Bought a Certified Jeep Grand Cherokee and shortly after found out motor mounts needed to be replaced and oil change was not done. I have texts | Read Full Review
    1/15/2025 12:00:00 AM | DealerRater
  • ★★★★★ Barrett Howell
    This was one of the most pleasant experiences I’ve ever had with dealership car service. It was super efficient, easy, and the work was done perfectly. My service tech, Christina, was absolutely amazing - she even provided me Uber transportation from and back to the dealership! | Read Full Review
    1/14/2025 12:00:00 AM | Google
  • ★★★★★ Demetris Belton
    This was the smoothest of experiences that I have encountered at the dealership. I owe a lot of that to Mrs. Bobbie… she made sure that I was taken care of all the way around the board. It’s a lot to type but she made me feel like a human as opposed to just another customer. This will continue to be my home dealership even though I d | Read Full Review
    1/14/2025 12:00:00 AM | Google
  • ★★★★★ Trevor Kosh
    Don’t believe their fake and paid reviews. Look at their 2.5 star Dealer Rater for the truth. They pay custos and friend to give good reviews on google. Stay away unless you want to buy a broken car and get no help from anyone after the sale. To start, the preowned manager Alex will lie to get you in, or he truly doesn’t know what he | Read Full Review
    1/14/2025 12:00:00 AM | Google
  • ★★★★★ Marvin D
    We purchased a brand new Jeep Gladiator Rubicon around 8/2023. We were told we had free oil changes and tire rotations for 3 years. Well everything was going well until this month, 1/2025. We live in sherman Texas and take our truck to freedom dodge in sherman rather than going to Richardson for our oil changes and tire rotations. As | Read Full Review
    1/14/2025 12:00:00 AM | DealerRater
  • ★★★★★ Marvin D
    We purchased a brand new Jeep Gladiator Rubicon around 8/2023. We were told we had free oil changes and tire rotations for 3 years. Well everything was going well until this month, 1/2025. We live in sherman Texas and take our truck to freedom dodge in sherman rather than going to Richardson for our oil changes and tire rotations. As | Read Full Review
    1/14/2025 12:00:00 AM | Cars.com
  • ★★★★★ Steven Rogers
    Overall our experience was amazing frome the moment my wife and I arrived to the moment we left in a new vehicle. We were welcomed with hospitality from Iyad, Brian, Omar and Michael. The sales personell Omar was helpful, informative,and patient while we checked out vehicle makes and models. He was inquisitive of our wants and need i | Read Full Review
    1/13/2025 12:00:00 AM | Google
  • ★★★★★ Trey Doolittle
    We purchased a brand new Jeep Gladiator Rubicon around 8/2023. We were told we had free oil changes and tire rotations for 3 years. Well everything was going well until this month, 1/2025. We live in sherman Texas and take our truck to freedom dodge in sherman rather than going to Richardson for our oil changes and tire rotations. | Read Full Review
    1/13/2025 12:00:00 AM | Google
  • ★★★★★ Vernon Watts
    The service agent found all the problems with my vehicle and contacted the warranty company to arrange on-site repairs. Bobbie, did a great job by doing the diagnostics, repairing service under warranty and keeping me updated on cost and days repair would be completed. | Read Full Review
    1/12/2025 12:00:00 AM | Google
  • ★★★★★ James Graycheck
    The dealership promised to replace the bumper and grill, on the truck I purchased. Alex the used car salesman has done all he can to avoid fixing the issues with the vehicle and sent me elsewhere to get it fixed, saying they would pay for it. The service area ran a diagnostic on the truck which showed the batteries were bad, but th | Read Full Review
    1/9/2025 12:00:00 AM | Google
  • ★★★★★ Tyler Niemczyk
    Lmao. Yall on some good drugs. $575 to replace a $30 part with 2 screws? Bro... no thank you. I will gladly pay $30 on rock auto to fix it myself. EDIT: 01/09/24 - MANAGER REPLIED, SEE BELOW. Inquired about a coolant reservoir replacement. Was quoted $575 with parts and labor. Overnight delivery from Amazon for the part was $42 and | Read Full Review
    1/9/2025 12:00:00 AM | Google
  • ★★★★★ Dillon Schleeter
    Best automotive technicians, service advisors and managers! Will stop at nothing to ensure customer satisfaction! Thanks to Dillon Schleeter (technician), Caesar Mendez (Service Advisor) and the Managers Jeff Renfro and Matt Johnson! | Read Full Review
    1/7/2025 12:00:00 AM | Google
  • ★★★★★ kalyan chakravarthi
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    1/7/2025 12:00:00 AM | Google
  • ★★★★★ Ken Paiboon
    | Read Full Review
    1/7/2025 12:00:00 AM | Google
  • ★★★★★ Grace Cook
    Michael was my advisor on this and I was pleased with his level of communication throughout the process. Everything he communicated was on time and I appreciate that! Thank you Michael! | Read Full Review
    1/2/2025 12:00:00 AM | Google
  • ★★★★★ Joseph Ploehn
    Bad communication, no car wash, barely any explanation as to what my $3200 service was all about | Read Full Review
    12/31/2024 12:00:00 AM | Google
  • ★★★★★ Brandon Higginbotham
    | Read Full Review
    12/30/2024 12:00:00 AM | Google
  • ★★★★★ Chris Petrawski
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    12/30/2024 12:00:00 AM | Google
  • ★★★★★ James “Lt.” Marple
    Michael was my service advisor and honestly went above and beyond in communicating with me at all steps along the way. Rare to find this type of passion in this role | Read Full Review
    12/30/2024 12:00:00 AM | Google
  • ★★★★★ Derek Richardson
    Friendly and professional service great dealership everything i go | Read Full Review
    12/30/2024 12:00:00 AM | Google
  • ★★★★★ Rick Tallini
    Dropped off vehicle for engine code. Made necessary repairs and kept me informed with progress. Pleasant and attentive. Great shop. | Read Full Review
    12/30/2024 12:00:00 AM | Google
  • ★★★★★ Morgan Fowler
    Several items were not completed before the jeep was returned to me. Oil change is due could have been done while in the shop. The other item was the yellow light in the mirror was a recall and needs two days in the shop. Final the wheels could have been cleaned because of rust. Everything else was fine. | Read Full Review
    12/30/2024 12:00:00 AM | Google
  • ★★★★★ HomesBySavala
    Terrible service if you need help managers will not call or follow up ! my car was in the shop for two weeks no one contacted me still hasn’t till this day for what your paying for you can find better service else where learn from my mistake! | Read Full Review
    12/30/2024 12:00:00 AM | Google
  • ★★★★★ Erin Hall
    Highly do not recommend this dealership for purchases and services. I have never had this much trouble with any dealership I've gotten a car from ever. First, I had issues with the sunroof less than a month after getting the car. They told me, I'd have to schedule and pay for a rental car out of my pocket. One month after getting a | Read Full Review
    12/30/2024 12:00:00 AM | Google
  • ★★★★★ selam seyoum
    Me and my hasband had a visit recently and feeling satisfied with the dealer's sales staff particularly Ahmed Younus. Ahmed is very helpful,polite and respectful. Thank you! | Read Full Review
    12/29/2024 12:00:00 AM | Google
  • ★★★★★ None ya business Yep
    Great job and for going that extra mile. You did fantastic! | Read Full Review
    12/28/2024 12:00:00 AM | Google
  • ★★★★★ Ian Maurer
    Great customer service. | Read Full Review
    12/27/2024 12:00:00 AM | Google
  • ★★★★★ Justin Hodnicki
    Very quick and keep you informed | Read Full Review
    12/27/2024 12:00:00 AM | Google
  • ★★★★★ Axel Palmstrom
    This dealership wasted our time. My wife and I had agreed on a price for a jeep wrangler rubicon 4xe with specific color/features and were sent a vehicle purchase information sheet with vehicle pricing signed by the New Car Director, Brian Collier. We put down a $1000 deposit and drove from Colorado to Richardson Texas to purchase th | Read Full Review
    12/27/2024 12:00:00 AM | Google
  • ★★★★★ Kevin Walrad
    Top notch Service Department. Bobby and her team treated my vehicle like it their own. It came back repaired properly and just as clean as when I dropped it off. No greasy hand or foot prints all over it like at other dealer service departments. | Read Full Review
    12/25/2024 12:00:00 AM | Google
  • ★★★★★ Slim Trezel
    Service was great and fast!! | Read Full Review
    12/25/2024 12:00:00 AM | Google
  • ★★★★★ Annamarie Hatcher
    I am in need of hip and knee replacement surgery and can only walk with a walker. The service person left us sitting in the waiting room for 3 hours, then came out and said our extended service policy had expired. He said he had to get someone to look at the vehicle first. If he would have checked insurance first, he wouldn't have wa | Read Full Review
    12/25/2024 12:00:00 AM | Google
  • ★★★★★ James Graycheck
    The dealership was very understanding of our concerns and issues and addressed them all. The vehicle we purchased was used but they fixed the problems with vehicle. Highly recommended this dealership. | Read Full Review
    12/23/2024 12:00:00 AM | Google
  • ★★★★★ Sean Burns
    Everything went absolutely amazingly, Geo was super knowledgeable about the wagoneer we wanted to purchase and spent a lot of time going over features and Easter eggs with us prior to our decision to purchase. Working with Michael on the finance portion was a breeze and when we hit a hiccup with a credit bureau he was extremely helpf | Read Full Review
    12/23/2024 12:00:00 AM | Google
  • ★★★★★ Dianne Irizarry
    Excellent service ! Bobbie was friendly, quick to assist and kept me updated on the entire process. | Read Full Review
    12/23/2024 12:00:00 AM | Google
  • ★★★★★ DDSNDRS
    Richardson Chrysler was very easy to work with. JR took great care of me. The work on my Jeep was completed ahead of schedule and at a reasonable cost. | Read Full Review
    12/23/2024 12:00:00 AM | Google
  • ★★★★★ Frank Chappetta
    | Read Full Review
    12/23/2024 12:00:00 AM | Google
  • ★★★★★ Griselda Gonzalez
    Fue una muy buena experiencia el personal muy atento nos atendió Juan 10 de 10 su servicio nos ayudó a Cambiar nuestro jeep 2022 por un Jeep 2025 y realmente salió al mismo precio y un interés mucho más bajo estoy Enamorada de mi nuevo bebe ?????? | Read Full Review
    12/21/2024 12:00:00 AM | Google
  • ★★★★★ Alexander Cardoso
    I recently had an exceptional experience buying a car thanks to Juan, my salesman. Will recommend to family and friends to him very helpful. 10/10 | Read Full Review
    12/21/2024 12:00:00 AM | Google
  • ★★★★★ Christian Bolding
    Don’t look back. Go see Henry! | Read Full Review
    12/21/2024 12:00:00 AM | Google
  • ★★★★★ Sara Lewis
    If you’re looking for someone who will treat you with respect, prioritize your needs, and make the car-buying experience enjoyable, ask for Henry! Amazing customer service at Chrysler Jeep and Dodge. | Read Full Review
    12/21/2024 12:00:00 AM | Google
  • ★★★★★ Natalie Bolding
    I cannot say enough amazing things about our experience here. Henry was our salesman and we are so thankful to have had him for this experience. As most people know buying a car is incredibly stressful and he made it stress free and enjoyable from start to finish! Thank you Henry!!!!!! | Read Full Review
    12/21/2024 12:00:00 AM | Google
  • ★★★★★ MARILYN LEWIS
    I was always nervous when looking for a car, but Mr. Gray was so courteous and friendly. Every question I asked, he had answered it without making me feel ridiculous! Thank you Henry Gray! | Read Full Review
    12/21/2024 12:00:00 AM | Google
  • ★★★★★ Brent Tourangeau
    I got my truck in for service at 9am and got it back that day. Everything was done right and the service reps were great. | Read Full Review
    12/20/2024 12:00:00 AM | Google
  • ★★★★★ Blake McElroy
    Brought my Jeep in to get service done. Was told it would be a week before I could get it back, but thankfully the part needed came in early and I was able to be in my car again in 3 days. Bobbie in service is always so good too. She is awesome | Read Full Review
    12/20/2024 12:00:00 AM | Google
  • ★★★★★ Jazzmine Savala
    My husband was in about a month ago to purchase his dream car. The application process was smooth - financing was smooth. We made an appointment to come in to test drive the car once we arrived we got in the car and the car was on E, which we had to get out and wait until they came back with gas the car was no where near ready by an | Read Full Review
    12/19/2024 12:00:00 AM | Google
  • ★★★★★ Mark McDowell
    Great experience, helpful, informative. Bought a gladiator at a great price. Thanks to the team and Henry my sales guy. | Read Full Review
    12/18/2024 12:00:00 AM | Google
  • ★★★★★ Darcie Midkiff
    Made an appointment at 845am for oil change. Car wasn't ready until after 1pm and I had to call to check on it. | Read Full Review
    12/17/2024 12:00:00 AM | Google
  • ★★★★★ Hasan Dennis Pickett
    Great service on the BMW per usual. Jeff always takes care of me! I appreciate it | Read Full Review
    12/16/2024 12:00:00 AM | Google
  • ★★★★★ Kit J
    The crew at Richardson CDJR are amazing!!! I've been experiencing some pretty challenging issues with my truck (nothing to do with them!) this past year and they stood by me, and took care of me the whole time. Special thanks to Danny, Iyad, JR and Mike. They have made the whole experience as smooth as possible. So much so they hav | Read Full Review
    12/15/2024 12:00:00 AM | Google
  • ★★★★★ Dorothea Krempein
    Everyone at Richardson CJDR was so friendly, welcoming, and helpful! This was my second vehicle from this dealership. I highly recommend this dealership! Ask for Logan | Read Full Review
    12/15/2024 12:00:00 AM | Google
  • ★★★★★ Amber Basham
    | Read Full Review
    12/14/2024 12:00:00 AM | Google
  • ★★★★★ Tiffany M
    Really helpful and honest | Read Full Review
    12/14/2024 12:00:00 AM | Google
  • ★★★★★ Kevin Farmer
    It was a Great experience! Henry did a great job. | Read Full Review
    12/14/2024 12:00:00 AM | Google
  • ★★★★★ Pam Howell
    This is the best, fastest, easiest car buying experience I have EVER had in my life!!!! | Read Full Review
    12/14/2024 12:00:00 AM | Google
  • ★★★★★ Jay Zerner
    Christina was wonderful and so easy to work with | Read Full Review
    12/13/2024 12:00:00 AM | Google
  • ★★★★★ John
    | Read Full Review
    12/12/2024 12:00:00 AM | Google
  • ★★★★★ Sanjay Pathy
    | Read Full Review
    12/11/2024 12:00:00 AM | Google
  • ★★★★★ John Hillis
    Great communication from Caleb the sales manager and Iyad my sales person. | Read Full Review
    12/10/2024 12:00:00 AM | Google
  • ★★★★★ Miss Johnson
    Michael and the service team took excellent care of me and my Jeep! Customer service and professionalism through the roof! Kept me updated throughout the entire process and extremely knowledgeable. 12/10 highly recommend .! | Read Full Review
    12/9/2024 12:00:00 AM | Google
  • ★★★★★ P Patsy
    Michael was extremely helpful, and turned what should have been a bad situation into a pretty good day. Thank you! | Read Full Review
    12/9/2024 12:00:00 AM | Google
  • ★★★★★ Ricardo Lopez
    Always a reliable service and maintenance center. People are friendly and helpful. My only choice for my Jeep, Ram, and Challenger. | Read Full Review
    12/9/2024 12:00:00 AM | Google
  • ★★★★★ Jessica Curto
    | Read Full Review
    12/9/2024 12:00:00 AM | Google
  • ★★★★★ Abner
    Mr. Jr., thank you so much for your excellent customer service. Your communication and people skills are top-notch. I highly recommend your professionalism and outstanding service. | Read Full Review
    12/9/2024 12:00:00 AM | Cars.com
  • ★★★★★ John Pesina
    Be careful here. After I test drove the new vehicle I was interested in, I went to run the numbers with my sales guy Henry. Henry came back with dealer add-ons in the $8k range, none of which were mentioned online and there wasn’t anything added on from the window sticker info. I mentioned this and they took it off. But why even incl | Read Full Review
    12/9/2024 12:00:00 AM | Google
  • ★★★★★ Hemid Farokhnia
    Never bring your car here for repairs. I can honestly say they will charge you up to 10 times the actual price.the fuel pump is $200 .break pad is $80 front and rear.and labor is almost $400 and I fixed my car on mechanic shop.just look at this estimate from dodge dealer on richardson?? | Read Full Review
    12/9/2024 12:00:00 AM | Google
  • ★★★★★ Doug Battin
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    12/6/2024 12:00:00 AM | Google
  • ★★★★★ Abner Wahhab
    I wanted to take a moment to thank Mr. Jr. for his excellent customer service and effective communication. He was able to explain the process with honesty and transparency, which helped me set the right expectations. I highly recommend his customer service at this location. | Read Full Review
    12/6/2024 12:00:00 AM | Google
  • ★★★★★ Jason Smith
    Great experience, Gilbert and the entire sales team were fantastic | Read Full Review
    12/6/2024 12:00:00 AM | Google
  • ★★★★★ Winter Wilson
    Amazing service! | Read Full Review
    12/6/2024 12:00:00 AM | Google
  • ★★★★★ araceli flores
    | Read Full Review
    12/6/2024 12:00:00 AM | Google
  • ★★★★★ Bob Hussey
    Outstanding service. My service advisor Fanstino was amazing regarding the service of my truck. The third truck I’ve bought at this dealership and it’s because of the amazing service!!! | Read Full Review
    12/5/2024 12:00:00 AM | Google
  • ★★★★★ Daniel Barajas
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    12/4/2024 12:00:00 AM | Google
  • ★★★★★ SirA1titude
    Smoke and mirrors. They hit my credit 11 times with inquiries when I already had financial approval. They sold me a Jeep that within a month had two mechanical issues that they refused to cover. I don’t like to advertise this but I feel as a disabled veteran, I was taken advantage of. | Read Full Review
    12/3/2024 12:00:00 AM | Google
  • ★★★★★ Janet Torres
    Went in to get a my oil change and was nicely greeted by JR, he made sure I was done in a timely manner and it’s always a great experience. Thanks JR! | Read Full Review
    12/1/2024 12:00:00 AM | Google
  • ★★★★★ Gregory Anthony
    Easiest and most customer centric car buying experience I have ever had! Logan was an outstanding sales person who was knowledgeable and helpful! I highly recommend this Dealership! | Read Full Review
    11/29/2024 12:00:00 AM | Google
  • ★★★★★ LAURA Zapata
    Juan R Valdéspino jr el mejor vendedor en español con toda la experiencia al 100 | Read Full Review
    11/29/2024 12:00:00 AM | Google
  • ★★★★★ Mike Adcock
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    11/29/2024 12:00:00 AM | Google
  • ★★★★★ Jay Crathers
    Everyone took care of me and treated me like family i love the dealership and there work they put into there job. Will definitely be bringing my crew and friends here to also get taken care of. | Read Full Review
    11/29/2024 12:00:00 AM | Google
  • ★★★★★ Tammy Sanchez
    Logan & David worked hard to get us into the vehicle we wanted. They did not give up on us until they found us a good deal. Richardson Chrysler is highly recommended and will not disappoint. They went above and beyond to get us into the vehicle we were wanting. Will definitely shop here again. | Read Full Review
    11/28/2024 12:00:00 AM | Google
  • ★★★★★ Chris McKinzie
    Logan provided great communication across the entire process! | Read Full Review
    11/28/2024 12:00:00 AM | Google
  • ★★★★★ Cheryl Roberts
    Purchased a new car, our sales rep Logan was wonderful as well as all the staff we met. They took such good care of us my husband and I both said this was the best car buying process we had experienced. They didn’t push, they were knowledgeable about the vehicle we were looking at and it was a seamless process. Would definitely go ba | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Michael Mohr
    Had a wonderful experience buying my new Jeep Gladiator with Juan V. Everything went smooth and I did not feel pressured along the way. I appreciate every one that helped us with this purchase. We will definitely be purchasing our next one here. | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Melissa Mohr
    Juan V. was excellent in helping us pick out the exact Jeep we wanted. Excellent customer service throughout the entire process. Highly recommend this dealership. What are you waiting for? Go see Juan V. You’ll be glad you did! | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Brandon Wilson
    Great experience as usual. | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Jessie Goode
    Great experience with the service department! Caesar was extremely helpful, accommodating and kind. He took the time to listen to the issues I was having with my vehicle, and helped troubleshoot a few things with me personally. He took care of all the things that needed to be fixed, swiftly. You can tell this dealership cares about t | Read Full Review
    11/25/2024 12:00:00 AM | Google
  • ★★★★★ Jay Mary Coyle
    Christina was very helpful and courteous. Thank you for your help | Read Full Review
    11/25/2024 12:00:00 AM | Google
  • ★★★★★ maria alvarado
    | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ Fazalkhaliq Ali
    Service department sucks! Specially if you call Cristina 100 times , leave voice messages and still you will hear nothing back. | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ Ramon Liriano Jr
    I had my car serviced and Michael was great. As soon as I drove off I saw a huge crack in my windshield. I immediately reached out to the dealership even came back to talk with Michael. He confirmed that was not there when I dropped the car off. Said he going to work with Manager…. Crickets, Management is trying to play games and no | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ kennyrosse
    Amazing customer service I’m extremely impressed with the quality of work this dealership has to offer | Read Full Review
    11/23/2024 12:00:00 AM | Cars.com
  • ★★★★★ kennyrosse
    Amazing customer service I’m extremely impressed with the quality of work this dealership has to offer | Read Full Review
    11/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ Bill Alsup
    Service advisor was friendly and kept me updated during repair. Picking up was quick and my truck was clean. Issue was repaired to my satisfaction under warranty | Read Full Review
    11/22/2024 12:00:00 AM | Google
  • ★★★★★ JheCureya Olive
    Jeff Renfroe and Cesar were awesome. I would recommend this place to everyone. Thanks so much for everything you have done great customer service and very professional. I will refer Everyone I know because this group is Patient, Kind, Caring, Understanding & Honest. | Read Full Review
    11/22/2024 12:00:00 AM | Google
  • ★★★★★ charley thibodeaux
    Super friendly and helpful service department. I drove the truck in for a recall and they provided round trip Uber transportation home and back. The truck had free tire rotation and free oil changes left so they took care of that also. This was my first experience, using a dealership service department. I will be using Richardson aga | Read Full Review
    11/22/2024 12:00:00 AM | Google
  • ★★★★★ Roy Clapp
    Outstanding team at Richardson Chrysler Jeep Dodge Ram. Excellent service, straightforward, on time. Shout out to Caesar who took great care of my 2022 Ram 1500 eco-diesel this service. | Read Full Review
    11/22/2024 12:00:00 AM | Google
  • ★★★★★ Terry Kearns
    This is the best Jeep dealer service department in DFW. I drove 30 miles and past two other dealers closer just to get to JR in the service department at Richardson Chrysler Jeep. From call 1, to 50 questions, JR didn’t get bothered at all. He kept me updated through the process. Sent detailed pictures of problems. He drove me to th | Read Full Review
    11/20/2024 12:00:00 AM | Google
  • ★★★★★ Jeff Glenn
    Your service work was done in a very timely manner. The drop-off and pick-up were very efficient and professional. For these reasons, I will be back. My single concern is the amount of time that I spent on hold waiting to check the status on my truck. It would be very helpful if I could just get a call back, rather being placed o | Read Full Review
    11/20/2024 12:00:00 AM | Google
  • ★★★★★ Esperanza Obregon
    | Read Full Review
    11/19/2024 12:00:00 AM | Google
  • ★★★★★ Susie D
    Iyad, at Richardson Chrysler Jeep Dodge Ram, was personable, professional, VERY friendly, not pushy and didn't demand lots of information from us. Iyad greeted us as soon as we entered the location. He did, however, provide lots of information to us. We told him we were just starting our hunt for a hybrid. Within 5 minutes, we were i | Read Full Review
    11/19/2024 12:00:00 AM | Google
  • ★★★★★ Anthony Davis
    | Read Full Review
    11/19/2024 12:00:00 AM | Google
  • ★★★★★ Yohannes Weldgerima
    | Read Full Review
    11/19/2024 12:00:00 AM | Google
  • ★★★★★ Claisson Gonzalez Official
    | Read Full Review
    11/19/2024 12:00:00 AM | Google
  • ★★★★★ Dalila Hardy
    | Read Full Review
    11/19/2024 12:00:00 AM | Google
  • ★★★★★ Brittany Shelhorse
    Working with Gilbert was so easy! He was very helpful and knowledgeable. I love my new car. | Read Full Review
    11/17/2024 12:00:00 AM | Google
  • ★★★★★ rylee shelhorse
    The experience was great Gilbert Duran was very helpful with finding the right vehicle for me and getting me financed when I thought no one would finance me. I'm very grateful. | Read Full Review
    11/17/2024 12:00:00 AM | Google
  • ★★★★★ Terry Nelson
    They are always very professional and organized. Service was fantastic. | Read Full Review
    11/16/2024 12:00:00 AM | Google
  • ★★★★★ Dustin Dalton
    Logan was absolutely amazing. Took the time with us that my wife and I needed. After Logan got us the deal we wanted Chris took care of us in finance and again performed top notch service. Overall a very easy and professional vehicle purchase. Love our Durango | Read Full Review
    11/16/2024 12:00:00 AM | Google
  • ★★★★★ Lance Jernigan
    | Read Full Review
    11/15/2024 12:00:00 AM | Google
  • ★★★★★ Tommy Walton
    Oil change and tires rotated at 5,000. Easy to make appointment and they did their work while I waited. Thanks for a good job. | Read Full Review
    11/14/2024 12:00:00 AM | Google
  • ★★★★★ Bryan Wood (Punisherrubicon)
    Our Salesman Tanner Easton was great! This our 3rd time purchasing from this dealer and my 14th Jeep! | Read Full Review
    11/13/2024 12:00:00 AM | Google
  • ★★★★★ Chris
    Tanner Easton & Mike the finance guy were incredibly helpful and really understanding of what I was looking for and trying to do with my specific situation. They found me the perfect truck and deal and couldn’t be happier with these guys! Highly recommend y'all pay them a visit if you’re in the market for a new vehicle | Read Full Review
    11/12/2024 12:00:00 AM | Google
  • ★★★★★ Giselle Dinh
    | Read Full Review
    11/11/2024 12:00:00 AM | Google
  • ★★★★★ sam mufti
    My service advisor was amazing - very polite and helpful . | Read Full Review
    11/11/2024 12:00:00 AM | Google
  • ★★★★★ John Mitchell
    Professional staff, involved management! They will work hard to earn your trust and business! Good Job Quinton, Vanda, Chris, And Daniel. Many blessings! | Read Full Review
    11/10/2024 12:00:00 AM | Google
  • ★★★★★ Sarah Awad
    I had an amazing experience leasing a car with Iyad! He found me a fantastic deal that was exactly what I was looking for. Iyad was knowledgeable, friendly, and went above and beyond to make the whole process smooth and enjoyable. I couldn’t be happier with my new car and highly recommend Iyad to anyone looking for a great car leasin | Read Full Review
    11/10/2024 12:00:00 AM | Google
  • ★★★★★ Shawn Coryell
    Logan and the rest of the staff were very helpful in getting me what I wanted. | Read Full Review
    11/8/2024 12:00:00 AM | Google
  • ★★★★★ Robert Siegmund
    They finished the work quickly and handled the warranty company. | Read Full Review
    11/8/2024 12:00:00 AM | Google
  • ★★★★★ Andre Djondzo
    Service is simply amazing. I always feel confortable when I’m there | Read Full Review
    11/8/2024 12:00:00 AM | Google
  • ★★★★★ Ashley Green-Jones
    Thank you Ms. Bobbie for your help! | Read Full Review
    11/8/2024 12:00:00 AM | Google
  • ★★★★★ kassidy freeman
    We always choose Richardson Chrysler Jeep Dodge Ram! Tanner helped me pick out my new car and I couldn’t be happier. Thank you to this team for a smooth process and great customer service. If you are looking into a new vehicle I couldn’t recommend them enough as the service is always amazing! | Read Full Review
    11/7/2024 12:00:00 AM | Google
  • ★★★★★ Michele Krantz
    I can’t say enough good things about this dealership! Exceptional professionalism and above excellent customer service! My husband and I purchased 2 vehicles in one day and we were more than impressed! We were treated with upmost respect and honesty! The Assistant Sales Manager, Juan Valdespino, the Sales Director, Alex Khamlich and | Read Full Review
    11/7/2024 12:00:00 AM | Google
  • ★★★★★ Scott F
    They have always treated me well at this dealership, where I actually bought my car 11 years ago. The car still runs well and their service dept does a good job, as they did recently. However, don't forget to bring your debit card to pay, because they hit you with that aggravating 3% upcharge if you use your credit card. | Read Full Review
    11/5/2024 12:00:00 AM | Google
  • ★★★★★ Cortnee Mack
    On Friday Nov 1st at 3:52pm this dealership called me because I had inquired about a vehicle online. They asked when I could arrive to see it. I said I could be there at 5:30pm. "Okay we will have it pulled up front for you. See you then." Before I arrived, they sent me a link to the vehicle confirming our appointment. We fought traf | Read Full Review
    11/5/2024 12:00:00 AM | Google
  • ★★★★★ SirA1titude
    Great experience, I didn’t get exactly what I wanted but they made sure that I received a good deal and a good experience. I definitely recommend this dealership especially to veterans. I was blown away by the service quality. I can’t wait to work with them in the future | Read Full Review
    11/2/2024 12:00:00 AM | Google
  • ★★★★★ Lori Thurmon
    Great service! Repeat customer! | Read Full Review
    11/2/2024 12:00:00 AM | Google
  • ★★★★★ Ramon Ponce
    State inspection done. JR was friendly. | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ Blue Smith
    Great service | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ Inas AlSarhan
    I recently had the pleasure of purchasing a car from Richardson Chrysler Jeep Dodge ram, and I couldn’t be happier with the experience. The sales person, Ahmed Younus was fantastic. He took the time to understand my preferences and budget and he patiently answered all of my questions. The transparency and honesty through the entire p | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★★ Ryan Wiggins
    I bought a $70K truck from this dealership, and the service was extremely unimpressive. All good people working, very friendly and kind. My problems are you cannot make an appointment to get simple maintenence done. It’s first come first serve, however, it’s not like a quick stop car service place. It took literally 6 hours to do an | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★★ Jeffery Abrams
    Very satisfied. JR was very professional. Always keeping in touch with me. Thank God I chose to come to you guys instead of Dallas Dodge anymore. You guys are awesome and thank you. | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Ashley Maxwell
    Tanner is AMAZING! Top notch guy! Watched him. Show up early and get so much done for everyone!! Close a car deal in less than 20 min and the satisfied customer was on their way! He made the whole experience worth it honestly! Cant say enough good things about him! He makes this dealership honestly! | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Cameron Aminian
    | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Nicholas Ricciotti
    Car was ready in a timely fashion | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ A Rod
    If I walk into a dealership, regardless of what my reason is for being there, I expect myself or anyone I’m with to be treated with respect and to receive nothing but stellar customer service. My husband did NOT receive that today from Brian Collier. He was there to pick up a fleet vehicle and the moment Brian spoke to him, he was me | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Ted Tenczar
    | Read Full Review
    10/29/2024 12:00:00 AM | Google
  • ★★★★★ Joey Halim
    Iyad and the team did a great job in getting me the right vehicle I highly recommend this location they always have better deals then anyone in the DFW | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★★ Ben Christenson
    I recently had an exceptional experience buying a car thanks to Juan, my salesman. From the moment I walked into the dealership, he was welcoming and attentive, making me feel at ease. Juan took the time to understand my needs and preferences, guiding me through various options without any pressure. His knowledge of the vehicles was | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★★ emily neff
    Quintin was very professional and friendly. I recommend his service when it comes to buying a car. | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★★ John Norris
    Sales team were respectful and worked to achieve a reasonable sale. | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★★ Truu Tray
    They do good work | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★★ Darcina Denise
    Spoke to Quintin.. very knowledgeable.. I will be purchasing my next vehicle from him! Great salesman ?? | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★★ Alia Chase
    I called in and had the honor to speak with Quintin. He was very professional and answered all my questions and was very nice. Please ask for him at Richardson Chrysler. He's the best! | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★★ Dice Gonzo
    Had the unfortunate experience to deal with a terrible sales person Henry. Barely wanted to explore options with me. Felt rushed. Not a welcoming experience at all. | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★★ Emma Ritter
    Logan and Micheal was very great!!! | Read Full Review
    10/26/2024 12:00:00 AM | Google
  • ★★★★★ Chad AKA Coldest1
    Logan and Micheal were very amazing and stayed late to help us get a car. David the GSM was very reasonable and easy to work with. And Micheal in Finance actually helped get me a better payment!! Awesome facility for Jeep. | Read Full Review
    10/26/2024 12:00:00 AM | Google
  • ★★★★★ Tevoris Jones
    The overall service Department at Richardson Chrysler Jeep Dodge Ram is friendly, awesome, efficient, and reliable. Svc Advisor David Phelps really went the extra mile. I drive 30 miles+ to this location because they are very reliable. | Read Full Review
    10/25/2024 12:00:00 AM | Google
  • ★★★★★ Tanner Easton
    Geo and Iyad gave my wife the best experience when she purchased her Dodge Hornet RT. Highly recommend Richardson CJDR | Read Full Review
    10/25/2024 12:00:00 AM | Google
  • ★★★★★ David Hamm
    | Read Full Review
    10/25/2024 12:00:00 AM | Google
  • ★★★★★ Geeo Geoo
    The best service and purchasing experience I have had in years. The service department and the sale team is very friendly and accommodating. | Read Full Review
    10/25/2024 12:00:00 AM | Google
  • ★★★★★ Dria
    Very trustworthy, friendly service, and a well maintained dealership. This is so rare nowadays so I’m 1000% satisfied with the service I received here. They replaced a few components of my A/C and now it finally works! I worked with David the entire time and he made my experience less stressful… he was personable and knowledgeable. H | Read Full Review
    10/25/2024 12:00:00 AM | Google
  • ★★★★★ TodayIn HipHop
    Get me right every time!!!! Love’em | Read Full Review
    10/25/2024 12:00:00 AM | Google
  • ★★★★★ Zakhary Bolick
    10/10 would recommend buying a car at this dealership! Logan , The GM and another gentleman who’s name I can not remember hooked me up with my 2023 Jeep Renegade off the showroom floor and made the process SUPER easy for me, I was in and out in less than 3 hours (would of been sooner but had to wait in the banks according to them) If | Read Full Review
    10/25/2024 12:00:00 AM | Google
  • ★★★★★ Cagatay Icden
    DON’T TAKE YOUR CAR TO RICHARDSON CJDR!!!! They can not fix anything from a simple window water leak to a major powertrain issue. If you don’t want to lose time, money, patience, nerves and your car’s value, STAY AWAY from this “service.” I’ve brought my 2020 Jeep Gladiator Overland there 11 times in less than 3 years. They wasted al | Read Full Review
    10/25/2024 12:00:00 AM | Google
  • ★★★★★ christin bradley
    Horrible, and disappointing experience. If you are considering purchasing a vehicle from this dealership, check your purchase agreement multiple times before signing to make sure they are not overcharging you for unnecessary reasons. Make sure you know your stuff before buying from these guys!!! | Read Full Review
    10/25/2024 12:00:00 AM | Google
  • ★★★★★ C.ICDEN
    DON’T TAKE YOUR CAR TO RICHARDSON CJDR!!!! They can not fix anything from a simple window water leak to a major powertrain issue. If you don’t want to lose time, money, patience, nerves and your car’s value, STAY AWAY from this “service.” I’ve brought my 2020 Jeep Gladiator Overland there 11 times in less than 3 years. They wasted al | Read Full Review
    10/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ C.ICDEN
    DON’T TAKE YOUR CAR TO RICHARDSON CJDR!!!! They can not fix anything from a simple window water leak to a major powertrain issue. If you don’t want to lose time, money, patience, nerves and your car’s value, STAY AWAY from this “service.” I’ve brought my 2020 Jeep Gladiator Overland there 11 times in less than 3 years. They wasted al | Read Full Review
    10/25/2024 12:00:00 AM | Cars.com
  • ★★★★★ C.ICDEN
    DON’T TAKE YOUR CAR TO RICHARDSON CJDR!!!! They can not fix anything from a simple window water leak to a major powertrain issue. If you don’t want to lose time, money, patience, nerves and your car’s value, STAY AWAY from this “service.” I’ve brought my 2020 Jeep Gladiator Overland there 11 times in less than 3 years. They wasted al | Read Full Review
    10/25/2024 12:00:00 AM | Cars.com
  • ★★★★★ Eric Erwin
    JR went above and beyond helping us in a bind last minute in the Service Dept. This is our 3rd time in for various reasons and will continue to give them our business. | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★★ Isaiah Ledesma
    AWSOME DEALERSHIP SUPER QUICK PROCESS THEY WERE ABLE TO HELP ME GET MY DREAM CAR A R/T CHARGER. I RECOMMEND THIS PLACE THEY ARE AMAZING | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★★ Ralondo Parker
    | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★★ Quintin Adams
    Had the best time this evening , my salesmen Henry was very helpful and on point . Wish every sales experience was more like this one.Would highly recommend this dealership. Even the GM Danny came out and shook my hand. That made me feel like i was more then just someones commission | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★★ Donnie Warren
    Nice and good service | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★★ Jackie Wun
    Geo was incredibly patient with me as I asked countless questions about the 2024 Sahara 4xe. His in-depth knowledge of the vehicle was impressive, and he was able to answer all of my questions clearly and concisely. Despite some initial communication challenges with the online system, Geo's dedication to providing excellent customer | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★★ Elias Assaf
    Thank you for everything | Read Full Review
    10/22/2024 12:00:00 AM | Google
  • ★★★★★ Medical Business
    STAY AWAY FROM THIS DEALERSHIP......... If I could give this place negative stars I would. The worst experience ever in my history of shoping for a vehicle. I drove over an hour to go see a vehicle at this place showed up early to meet with Tanner Easton. As soon as he saw me walked in he looked at me up and down judging me from head | Read Full Review
    10/22/2024 12:00:00 AM | Google
  • ★★★★★ Ty chesnut
    | Read Full Review
    10/21/2024 12:00:00 AM | Google
  • ★★★★★ Mark Holloway
    Great buying experience. Found the exact vehicle we were looking for. Knowledgeable salesman. Go see Ahmed or Omar for the vehicle of your dreams. Chris in finance did a wonderful job explaining all the Financials. Highly recommended Richardson CJD for your next vehicle. | Read Full Review
    10/19/2024 12:00:00 AM | Google
  • ★★★★★ David Hatton
    | Read Full Review
    10/19/2024 12:00:00 AM | Google
  • ★★★★★ Stan
    The service side of this deal ship is great. I would recommend the service center to anyone needing repair help. | Read Full Review
    10/19/2024 12:00:00 AM | Cars.com
  • ★★★★★ Stan
    The service side of this deal ship is great. I would recommend the service center to anyone needing repair help. | Read Full Review
    10/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ Stephanie Bendidi
    Henry Gray was absolutely the best! Thanks for being so awesome!!!! | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ Jasi B
    Came into look at Jeeps and was greeted by Henry and he was a rockstar with helping me learn what I really wanted. He was patient and very knowledgeable! After visit a few other dealerships, this experience was by far the most impressive for info provided and customer service! I recommend Henry and this dealership to my friends! | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ Kellie Mccool
    Henry Gray is absolutely a joy to work | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ Jennifer Soviero
    Henry was such a pleasure to do business with! He really took the time to help me find exactly what I was looking for. I’ll be asking for him every time I need anything. | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ David Callicoat
    Service was great! Thanks Micheal. | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ Christian Mollon
    The service department is terrible when it comes to communication. They told my when I dropped it off on a Wednesday that the diagnostic would be done by Friday. Friday came and went nothing. Monday I called to get answers and nothing. Even when they said they would call me back they never did I had to call back to figure out what’s | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ ayo kuku
    Hands down the best car service I have received in years and Mrs. Bobby Adkins went above and beyond pertaining to customer service. I wont take my jeep anywhere else from now on! | Read Full Review
    10/17/2024 12:00:00 AM | Google
  • ★★★★★ Donna Roth
    Oil change and tire rotation were super quick and the staff was very friendly. | Read Full Review
    10/17/2024 12:00:00 AM | Google
  • ★★★★★ Paramvir
    Jr Sebastian provides great service and great customer service. | Read Full Review
    10/17/2024 12:00:00 AM | Google
  • ★★★★★ ken matthews
    Everyone was so nice to deal with. The car was serviced in a timely manner as well!! | Read Full Review
    10/16/2024 12:00:00 AM | Google
  • ★★★★★ DJ Unsy
    Very quick vehicle inspection | Read Full Review
    10/15/2024 12:00:00 AM | Google
  • ★★★★★ Kit J
    | Read Full Review
    10/15/2024 12:00:00 AM | Google
  • ★★★★★ Chavella Stephens
    I love Jeep in Richardson, TX. Their hospitality is my favorite. I love it that they don't take forever on repairs, the turnaround is usually pretty quick. Ms Bobbie took really good care of me, she always does! Go see Bobbie, David or Christine, can't go wrong with either! | Read Full Review
    10/15/2024 12:00:00 AM | Google
  • ★★★★★ Christian Newton
    | Read Full Review
    10/15/2024 12:00:00 AM | Google
  • ★★★★★ Jeffery Abrams
    Very satisfied | Read Full Review
    10/15/2024 12:00:00 AM | Google
  • ★★★★★ Jim STX
    My absolute worst experience trying to buy a new Jeep. Closed out discussions with the salesman with a mutual understanding of the full sales price, including all fees, taxes and registration costs for a cash purchaser. I am waiting for a dealer signed deal sheet with the VIN of the automobile so I can get the car insurance and pro | Read Full Review
    10/15/2024 12:00:00 AM | Google
  • ★★★★★ Dajau Howard
    Brung in my 2023 Jeep Wrangler to service to get a battery replacement and the guys messed up my Jeep! I had Jeep inner fender liners installed and they removed them to replace the battery but did not properly put them back. Ive been up there 3 times for hours letting them fix it but theyve failed to fix it. My Jeep was not sounding | Read Full Review
    10/15/2024 12:00:00 AM | Google
  • ★★★★★ Britt G
    I’d like to give a big thank you to Tanner for helping me get into my dream car!!! Tanner was nothing but kind, courteous and respectful to my family and I. There was a profound difference in the customer service I received at the Richardson Dodge store than what I received at the 2 previous dealerships I went to. Their energy was pu | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ George Morales
    | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ Steve Anderson
    Great experience with the sales and finance team. | Read Full Review
    10/13/2024 12:00:00 AM | Google
  • ★★★★★ Pam Burba
    very helpful | Read Full Review
    10/13/2024 12:00:00 AM | Google
  • ★★★★★ Henry Paolissi
    Professional, polite, and efficient experience. I will definitely come back when it is time for a new vehicle. | Read Full Review
    10/11/2024 12:00:00 AM | Google
  • ★★★★★ Ms Kim
    Very professional and efficient. I went to the service department before work and told them I needed to be finish by 9 and I was finished before 9. Very friendly staff and JR and Justin were awesome. Kudos! | Read Full Review
    10/11/2024 12:00:00 AM | Google
  • ★★★★★ Tomas Perez
    | Read Full Review
    10/11/2024 12:00:00 AM | Google
  • ★★★★★ James Gerety
    Great as always | Read Full Review
    10/11/2024 12:00:00 AM | Google
  • ★★★★★ Julian Fernando
    | Read Full Review
    10/11/2024 12:00:00 AM | Google
  • ★★★★★ L Phillips
    | Read Full Review
    10/11/2024 12:00:00 AM | Google
  • ★★★★★ Pablo Treviño
    Had a low tire and advised the tire has a leak in the wall of the tire, they replaced the tire and were also able to conduct the safety inspection and got me out in time to make a medical appointment, much appreciate the wonderful service. Blessings to the staff. | Read Full Review
    10/11/2024 12:00:00 AM | Google
  • ★★★★★ Pac Sumners
    Very good parts department, were able to find and get my part quickly. | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ Brent Tourangeau
    | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ Lisa Jagneaux
    Superstar experience all around! Everyone at the dealership in the service department is so nice and friendly. Waiting area is very clean and has great amenities. Caesar was amazing!!! Thank you! | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ Liz Eysink
    Bobbie was great and my car was taken care of quickly | Read Full Review
    10/8/2024 12:00:00 AM | Google
  • ★★★★★ Tavon Coleman
    Omar and Chris were exceptional in helping with the car buying process. Told them what I wanted and what I was looking for and they got it for me with no hesitation. | Read Full Review
    10/8/2024 12:00:00 AM | Google
  • ★★★★★ Amber Thorogood
    | Read Full Review
    10/8/2024 12:00:00 AM | Google
  • ★★★★★ tyler french
    I don’t leave reviews for anything but after dealing with this dealership I would never buy another vehicle from here again. I would not even except a free vehicle because it would not be worth the hassle to deal with the management. I purchased a vehicle here and within a week the power steering went out and the computer threw a bu | Read Full Review
    10/8/2024 12:00:00 AM | Google
  • ★★★★★ andre.stafford
    Disappointing Experience with Richardson Chrysler Jeep Dodge Ram Rating: 1/5 I recently had a frustrating experience with Richardson Chrysler Jeep Dodge Ram regarding missing LED lights on my vehicle after service. Despite providing before photos, the dealership should have taken responsibility. Key Issues: 1. Lack of Accountability: | Read Full Review
    10/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ andre.stafford
    Disappointing Experience with Richardson Chrysler Jeep Dodge Ram Rating: 1/5 I recently had a frustrating experience with Richardson Chrysler Jeep Dodge Ram regarding missing LED lights on my vehicle after service. Despite providing before photos, the dealership should have taken responsibility. Key Issues: 1. Lack of Accountability: | Read Full Review
    10/8/2024 12:00:00 AM | Cars.com
  • ★★★★★ Donna Vesel
    | Read Full Review
    10/7/2024 12:00:00 AM | Google
  • ★★★★★ ANDRE STAFFORD (LOGISTIC SCOUT)
    Disappointing Experience with Richardson Chrysler Jeep Dodge Ram Rating: 1/5 I recently had a frustrating experience with Richardson Chrysler Jeep Dodge Ram regarding missing LED lights on my vehicle after service. Despite providing before photos, the dealership should have taken responsibility. Key Issues: 1. Lack of Accountabil | Read Full Review
    10/7/2024 12:00:00 AM | Google
  • ★★★★★ Josh Anderson
    Great service! Bonnie went above and beyond to help get our vehicle serviced. | Read Full Review
    10/6/2024 12:00:00 AM | Google
  • ★★★★★ Nina Knows
    Ms. Bobbie did an awesome job making sure I got everything I needed done taken care of. Great experience! | Read Full Review
    10/6/2024 12:00:00 AM | Google
  • ★★★★★ Amber Hapka
    We just bought our first Chrysler used from another dealer but had a warranty issue that was best served by a Chrysler dealership. JR and the service team were incredible in prioritizing my vehicle repairs and keeping me informed. This won’t be our last time to use them! | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ kimberly valera
    | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ Rico Turner
    The experience I had at the Dodge dealership in Richardson was very surprising. I took my car to get some things fixed due to recalls. If you know me I stay clear from dealership, but the customer service I received was exceptional. They offered ubers rides and was prompt about making sure I was satisfied. Keep me in the loop about e | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ Kathryn Mitchell
    had service with David Phelps, he was awesome! nice, courteous, got right on it, and helped me get my car in and out in a very timely manner. i would certainly use David again and again! Thanks David! | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ Alexus Banka
    | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ Ray Sedge
    | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ plaingale
    We had a firm deal for the sale of a yruck. The day before they "mistakenly" sold the truck. We had a firm contract and when I called them 3 times the day I was to sign and pick it up they stalled me and didnt tell me it had been sold. Geo, the salesman is as dishonest as they come and the dealership says a SORRY is all they need to | Read Full Review
    10/4/2024 12:00:00 AM | Cars.com
  • ★★★★★ plaingale
    We had a firm deal for the sale of a yruck. The day before they "mistakenly" sold the truck. We had a firm contract and when I called them 3 times the day I was to sign and pick it up they stalled me and didnt tell me it had been sold. Geo, the salesman is as dishonest as they come and the dealership says a SORRY is all they need to | Read Full Review
    10/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jose Garcia
    | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ Dave Benoit
    | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ Anna Alaman
    Will never return to this dealership for service. We were taken advantage of during our last service appointment. The service department attempted to keep our car hostage because of a mistake made on their end. We authorized a particular amount of service and agreed to pay the amount needed for that service. Due to mistake on the pa | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ S&D Abel
    We get our Jeep serviced at this location. Appointments are easy to schedule, Service coordinators are always friendly and work is done in a timely manner. Highly recommend | Read Full Review
    10/1/2024 12:00:00 AM | Google
  • ★★★★★ Ximena Silva
    I wanted to post another review for the service team Just had my first oil change and it my second visit with them due to questions I had about my vehicle, and I can only say it cannot get by better. Michael is amazing and super responsive. I couldn’t be any happier to have gotten my car from that dealership and having it serviced th | Read Full Review
    10/1/2024 12:00:00 AM | Google
  • ★★★★★ John Carter
    Super convenient and efficient, very thorough | Read Full Review
    10/1/2024 12:00:00 AM | Google
  • ★★★★★ Armando Vasquez
    Smooth process. | Read Full Review
    10/1/2024 12:00:00 AM | Google
  • ★★★★★ Kuki Sy
    | Read Full Review
    9/26/2024 12:00:00 AM | Google
  • ★★★★★ Zoë Auld
    JR provided the best service imaginable. Got my jeep serviced and ready for me in the same day! | Read Full Review
    9/26/2024 12:00:00 AM | Google
  • ★★★★★ Felipe Sanchez
    Is a great dealer to service business or personal trucks turn around is fast and all their service department is super friendly and Effective thanks to Jeff R. And his team for getting us back to work quick I appreciate their work Felipe Dfw fence co | Read Full Review
    9/26/2024 12:00:00 AM | Google
  • ★★★★★ Ronald Frazier
    Had a great experience today with Derrek and Tanner. Very professional dealership with lots of great deals and lots of vehicle options. Derrek made our buying experience stress free and me and my family look forward to doing business with this dealership again very soon. | Read Full Review
    9/26/2024 12:00:00 AM | Google
  • ★★★★★ Jacob Estrello
    Great service, Omar was professional and provided a high quality car purchase process | Read Full Review
    9/26/2024 12:00:00 AM | Google
  • ★★★★★ KJ
    Best service I’ve had in quite some time. Much appreciated. It went as expected. | Read Full Review
    9/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ KJ
    Best service I’ve had in quite some time. Much appreciated. It went as expected. | Read Full Review
    9/26/2024 12:00:00 AM | Cars.com
  • ★★★★★ john grenadier
    | Read Full Review
    9/26/2024 12:00:00 AM | Google
  • ★★★★★ M T
    I have found the crew to always be very helpful and always courteous. I’m not giving 5 stars only bc they have “missed the boat” on a few occasions when I have taken it it (i.e. parts that should have already been ordered weren’t which caused the service to take longer), they always have quickly sought to make it right. | Read Full Review
    9/26/2024 12:00:00 AM | Google
  • ★★★★★ Arnaldo Frias
    | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Trung Trung
    very professional | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Ben T
    I wouldn’t buy a car here unless you don’t actually need the car you buy! When taking the car in for recall/warranty work to be done they refuse to provide a loaner expecting you to not go to work/elsewhere for atleast a week while they have your car. (A lot this size claims they only have 3 loaners!? I thought a loaner was standard | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Melissa Egan
    3 hours for oil change | Read Full Review
    9/23/2024 12:00:00 AM | Google
  • ★★★★★ Russell Firth
    Service was done as described and I was kept informed on the progress. Although there was a $40 charge for a loaner for the day, they did have one available for me to use for work. | Read Full Review
    9/21/2024 12:00:00 AM | Google
  • ★★★★★ Yahir Young
    They had good customer service and was very fast and professional. | Read Full Review
    9/21/2024 12:00:00 AM | Google
  • ★★★★★ Craig Easley
    Repairs are done well by the dealership. They are very helpful and courteous. Much better than Dallas Dodge, who is terrible. If you need Dodge Chrysler service, there is no better place to take you vehicle. Don't know what I would do without these people, especially Jeff, Bobbie, and the dealership. They get 5 stars. However, | Read Full Review
    9/21/2024 12:00:00 AM | Google
  • ★★★★★ Hubert Willis
    | Read Full Review
    9/21/2024 12:00:00 AM | Google
  • ★★★★★ Miles Vernon
    Juan Valdespino got me into a very nice used ram 1500 for a great price | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ The Life of Juan
    Danny and Mike were amazing in not only taking my wants and needs into consideration but making amazing use of my time. if you need a vehicle please stop here!! They will be your one stop shop! | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ jerome watts
    | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ Gerardo Franco
    | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ Aaron Cauthen
    Had the pleasure of working Juan who is very knowledgeable about the car process. He made it very easy and straight forward, I checked out a car there and the next day I left the lot with it! Great experience. Shout out Juan | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ Craig Easley
    Repairs are done well by the dealership. They are very helpful and courteous. Much better than Dallas Dodge, who is terrible. If you need Dodge Chrysler service, there is no better place to take you vehicle. Don't know what I would do without these people, especially Jeff, Bobbie, and the dealership. They get 5 stars. However, | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ G Landry
    The service tech was quick and returned calls quick to start with. Once we received first diagnosis we wanted more feed back from the shop. We did not receive a good quote or list of items they were going to fix, but just there was a cam shaft and lifter failed, along with a water pump leak. Once you go into the that part of the engi | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ June Guy
    This dealer is the best I have ever dealt with. From the general manager ( Danny ) to the salesman that sold us our 2024 Jeep Rubicon Wrangler ( Cade ). The finance officer was just totally a great guy with absolutely zero surprises. When I returned for service work on our Wrangler and Gladiator we were kept up to date with the progr | Read Full Review
    9/18/2024 12:00:00 AM | Google
  • ★★★★★ John Calandro
    Best dealership in the country for service! | Read Full Review
    9/18/2024 12:00:00 AM | Google
  • ★★★★★ Craig Easley
    Repairs are done well. However, Mopar takes an unusually long time to approve services that are covered under warranty. Usually, 3 weeks to get a service complete. That is horrible service. | Read Full Review
    9/18/2024 12:00:00 AM | Google
  • ★★★★★ Justin Reyna
    So I initially had a good experience with this dealership and Jeep in general. Since purchasing a brand new Jeep, I have gone through electrical failures that have potentially put me in danger while driving. It took months to get them to get it in for the replacement chips for the shift control system and multiple attempts by them to | Read Full Review
    9/17/2024 12:00:00 AM | Google
  • ★★★★★ Kaitlyn Sheetz
    | Read Full Review
    9/16/2024 12:00:00 AM | Google
  • ★★★★★ Javonte Gardner (Tae)
    | Read Full Review
    9/16/2024 12:00:00 AM | Google
  • ★★★★★ elizabeth cardenas
    Wonderful service ?? | Read Full Review
    9/15/2024 12:00:00 AM | Google
  • ★★★★★ Bryan Stiles
    I’ve always had good luck getting in and out for an oil change. | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Brandi Burnett
    Easiest car buying experience hands down! Omar was an amazing sales person and Chris was an amazing finance guy! They are so friendly and knowledgeable. Highly recommended if you’re looking for your next vehicle purchase! | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Brett Baker
    Brought my vehicle minutes before closing and they were great to deal with, no hassles, no pain! Thanks Dave! | Read Full Review
    9/12/2024 12:00:00 AM | Google
  • ★★★★★ Tony Summers
    I’ve purchased 2 vehicles from the is place. This last experience with Logan was perfect. He knew how bad I wanted my dream car he made happen. I really appreciate it!! | Read Full Review
    9/12/2024 12:00:00 AM | Google
  • ★★★★★ Gus Wright
    Bobbie is excellent. Very professional | Read Full Review
    9/12/2024 12:00:00 AM | Google
  • ★★★★★ Hernan Sanchez
    Had a very welcoming and pleasant experience while getting my charger serviced. My service advisor David treated me with the upmost respect, provided care and attention to my needs. Highly recommend him for services and repairs. | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ nyria gonzalez
    Working with Juan Valdespino was an absolute pleasure. Juan was by far the easiest and most knowledgeable person to work with. I felt he had my best interest in mind. Wasn’t pushy or aggressive whatsoever. Highly recommend working with Juan to buy your next car. | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Judiann Meyer
    Dave took care of me today for an oil change and tire rotation. He was extremely kind and informative. Would definitely recommend Dave! | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Justin Forman
    Had a difficult start to an experience getting my Jeep worked on after it had some issues. Had a bumpy start but was very encouraged and impressed by the General Manager of Danny Easton that helped make the most out of a tough situation. | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Mark Snyder
    Horrible experience with the service department. I will never own another Chrysler product, nor will I ever shop for a car at a Chrysler dealership ever again. | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Shelby White
    Logan was awesome to work with as well as Chris the finance manager. Both were patient and outstanding customer service! They also delivered my 2024 Jeep to me a few hours away because I wasn’t local! So glad I stumbled upon these kind folks, they made it happen! | Read Full Review
    9/10/2024 12:00:00 AM | Google
  • ★★★★★ Julie Anderson
    Great car buying experience! Omar and Chris were great to work with and made the whole process easy and seamless. | Read Full Review
    9/10/2024 12:00:00 AM | Google
  • ★★★★★ Lance Jernigan
    I would like to personally thank David, the rep in the service department. He was very knowledgeable, patient, understanding and worked hard to get me the correct service. I would gladly come back because he is there. Thank you David | Read Full Review
    9/10/2024 12:00:00 AM | Google
  • ★★★★★ Flavio Carbajal
    This company operates with a shocking lack of transparency and efficiency. I inquired about an out-the-door price for a Jeep Gladiator, and the price they provided was nowhere near what they had advertised online. First, it took over an hour just to get a written quote, only for them to say they couldn’t email it and could only provi | Read Full Review
    9/10/2024 12:00:00 AM | Google
  • ★★★★★ jay Kelly
    I love Bobbi she is fantastic!!!! It’s always a pleasure to go and be treated very well. Even tho My Frankie was a little pain but she was great about it! Thank you Bobbi for your Amazing service!!! | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★★ Mariah Williams-Baker
    Everyone was very nice and attentive. I brought my 5 year old son with me and everyone worked to ensure he was comfortable while we waited on my vehicle to be done. Will be getting all my service needs done here. | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ Chris Davenport
    Quinton was a nice guy but didn't have a lot of answers to my questions on the phone calls. I do understand it’s a Dodge dealership and I was buying a used Corvette. The sales manager Dean tried to pressure me by saying he had another guy that was interested after we had already made a deal and sent him a credit card number for a $20 | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ Keisha York
    David Phelps was exceptional! Very friendly, great communication! | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Mark Ruyle
    | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Jose Cruzalta
    Well great asístanse and very well informed about truck safety and features very happy with the team | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Jason Todd
    I want to commend one of your outstanding team members. His name is David Phelps and he works in your service department. He is extremely knowledgeable and went out of his way to keep me updated throughout the process! Bringing my car in for service is not usually one of my favorite things but David made the process enjoyable and sea | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Jessica Boykin
    Mike was great. Really appreciate his help! | Read Full Review
    9/5/2024 12:00:00 AM | Google
  • ★★★★★ Patsy miller
    | Read Full Review
    9/5/2024 12:00:00 AM | Google
  • ★★★★★ Natashia P. Lewis
    I came to get my oil changed today and brought my children with me. The customer service went well beyond car service. You left an impression on me and my family! Thank you all for great service! | Read Full Review
    9/4/2024 12:00:00 AM | Google
  • ★★★★★ Buzz Tim
    The best Jeep buying experience I have ever had. They valued my time and we completed the sale quickly. The salesman and the finance guy were super easy to work with. | Read Full Review
    9/4/2024 12:00:00 AM | Google
  • ★★★★★ J. Paul Warrick III
    Great customer service! | Read Full Review
    9/3/2024 12:00:00 AM | Google
  • ★★★★★ PARDEEP 1992
    Very good work | Read Full Review
    9/3/2024 12:00:00 AM | Google
  • ★★★★★ olarmy02
    Probably the best car buying experience I’ve had in my 50 years. Great bunch of guys. | Read Full Review
    9/2/2024 12:00:00 AM | Google
  • ★★★★★ Turab Ali
    Excellent people with good attitude love to keep them in my toplist for my next car | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ R Finnigan
    Absolutely Amazing Experience! Everyone was went above & beyond to make sure I found the Truck of My Dreams!!! My Salesman Adam & Director Dean, listened to all of my wants & needs, then found the Perfect vehicle! I never felt pressured or unheard throughout the entire process. I will refer Everyone I know because this group is Patie | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Jackie Szeto
    Good service | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Andres Contreras
    Customer service was great especially at the service department. They checked me the car in less the 5 minutes and Christina took detailed notes of the issue. They told me the diagnostics would run 3-4 days but it took 3 days to run the diagnostics and provide the necessary services. Their online portal really saves time as you can s | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Shawn Hill
    Had jeep 3 times for almost 30d. Never fixed problem. Found tools wedged under charcoal filter. Last time had it for a week and all they did to "fix" EVAP leak was reset. Code came back on after 3 days. Asked to speak with service manager but he was either out of office or too busy. They were happy to take over $2k to not fix a | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ K. Abbas Naqvi
    Very cooperative, n hardworking | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Rene Martinez
    Great service and on time. Provided me uber to return to my office. Cesar continues to give great advice and service when called Excellent service department | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Caro Millan
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    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Craig Peterson
    Juan Valdespino (sales) and Chris Schultz (Financing) at Richardson Chrysler Jeep Dodge Ram are knowledgeable, honest, and easy to work with. We got a great price on a 2024 Wrangler Sahara 4xe. We would not hesitate to recommend this dealership to anyone looking for a new or used car/truck. | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Jumpman 23
    Lousy help from the parts staff. Very rude, will keep you on hold to avoid questions. | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Cypher Market
    I just purchased a bmw from them. They tell you upfront how they are very honest but are actually not. I just got home from the dealership and found out one of my rear lights is broken, secondly one of the side skirts is damaged. Yes, I signed an agreement removing all liability from them, yes I should have done more due diligence. B | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Oziegbe agbonavbare
    Service was great. | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Philip Wagner
    Just bought a 24 RAM 2500 and they gave me the best deal in Texas ???? | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Rebecca Ramos
    Quintin is FANTASTIC!!! He goes way beyond ????????Go see him, you won’t be disappointed! | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Christie Shatswell
    Great experience will refer to friends | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Solaris
    Great service as always | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ TJ
    Purchase a Jeep about a year ago and the transaction was just okay. The salesman was way off on the details he told me like the gas mileage, said 24 miles to the gallon it gets about 16, and some other stuff . Winter order a new part for the Jeep and they said they call me when it's in. Had to pay for it up front. They never called | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Justin Forman
    I was a raving fan of Jeep until I met the Richardson Dealership. I live in McKinney. I’ve had the ducks, been giving out ducks and insider Jeep Community stuff. Been RAVING to people all about Jeep. Probably have inspired 3-4 people to buy one. Been preparing to buy a car for my son was about to turn 16 in just a few months. Then | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Jasen Hansen
    Had service completed on my 1500. Service Advisors (Kristina and David) were friendly and attentive; maintenance was completed per my satisfaction. | Read Full Review
    8/27/2024 12:00:00 AM | Google
  • ★★★★★ HIPNOSIS TERAPÉUTICA DFW
    La verdad muy satisfecho,César Méndez me dijo lo que iban a hacer en mi camioneta y así fue tal como lo dijo,además me prestaron un coche mientras me arreglaban el mío,sin duda volveré cuando y cuantas veces sea necesario,muy profesionales. | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Jack Wilder
    I have nothing but good to say about DJDR of Richardson. My prime contact has been Bobby. She has made sure that my vehicle was 100% like new, though it is a used vehicle. All of the service staff has taken care of my every need for items under warranty and for the one recall event. | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ CHAD SMITH
    Very Quick THIS ROUND??,GREAT JOB | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Jason
    Great service. | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★★ Madison Elder
    JR was my service advisor! I strongly recommend coming here. He made the experience not only great but he was very informative and on top everything. Very smooth process 10/10 | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★★ Jeff B
    | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★★ Malena Marshall
    This has always been my go-to for my Chargers to maintain top performance. I can only imagine that they were too busy to contact me about my car not being repaired the day I dropped it off, or the day a week later when it was due to be picked up after lengthy repairs. They have always been communicative before. At least when I cal | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★★ Todd Toney
    | Read Full Review
    8/22/2024 12:00:00 AM | Google
  • ★★★★★ Jeremy Nichols
    Everything went smoothly. The gentleman that helped me was very nice and didn’t try to upsell me which I appreciate | Read Full Review
    8/21/2024 12:00:00 AM | Google
  • ★★★★★ Brian C.
    Overpriced services. Paid 400 just for a diagnostic | Read Full Review
    8/21/2024 12:00:00 AM | Google
  • ★★★★★ Kirk Bard
    This place is the best I’ve ever used! Im 53 and cant tell you how many times i have gone through buying a vehicle in my life. I have had good to great experiences but this topped all of them. Hands down. Juan was our sales guy and did so much for us to get the vehicle deliverable following each step through final detailing.. The t | Read Full Review
    8/20/2024 12:00:00 AM | Google
  • ★★★★★ Brian Brittain
    Absolute joke. Had it a week and kept being told your third in line. Your first in line then we still have no idea when we will get to you. We were a returning customer who bought the car there. Never again. | Read Full Review
    8/20/2024 12:00:00 AM | Google
  • ★★★★★ Philipk75
    Courteous, prompt and professional. Got me in and out in the time frame I was given. Thanks JR. | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ Jaki Johnson
    | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ Rowel Payot
    my experience at Dodge Richardson was amazing.. they did a greet job for my Durango maintenance, like change oil and other services.. surprisingly i met a filipino employee JR my kababayan very accommodating .. ? | Read Full Review
    8/18/2024 12:00:00 AM | Google
  • ★★★★★ Samuel Austin
    | Read Full Review
    8/18/2024 12:00:00 AM | Google
  • ★★★★★ Neill Bennett
    | Read Full Review
    8/17/2024 12:00:00 AM | Google
  • ★★★★★ Tommy Walton
    Very professional and easy to trade with. Omar and Brian will treat you fairly and put you in your new ride. Loving my new Jeep Wrangler Rubicon unlimited 4xe. | Read Full Review
    8/17/2024 12:00:00 AM | Google
  • ★★★★★ Jerre Ross
    ?? | Read Full Review
    8/17/2024 12:00:00 AM | Google
  • ★★★★★ Paul Zobisch
    They were very concerned about vehicle concerns and exteamly Professional. | Read Full Review
    8/16/2024 12:00:00 AM | Google
  • ★★★★★ Ward Richmond
    Amazing buying experience with Tiric. | Read Full Review
    8/13/2024 12:00:00 AM | Google
  • ★★★★★ Chantel Williams
    Awesome experience! Christina in service helped to get me in and out really quickly for a recall at the last minute. I would definitely come back for service and purchase of a new Jeep. | Read Full Review
    8/13/2024 12:00:00 AM | Google
  • ★★★★★ Lacey Hatzenbuehler
    This is the second Jeep I have purchased from Richardson and their customer service cannot be beat! They are a delight to work with and they go above and beyond to work with you. I won’t go to another Jeep dealership. | Read Full Review
    8/13/2024 12:00:00 AM | Google
  • ★★★★★ Hamza Kamran
    I bought a brand new challenger from this dealer in 2021 because it was closest to my location. They made me purchase an extra dealer coverage. I called them first time for service in 2024 because my car is having electrical issues, and the service department is extremely rude on the phone. My car is still under dodge warranty and i | Read Full Review
    8/13/2024 12:00:00 AM | Google
  • ★★★★★ Rossbyrd 123
    | Read Full Review
    8/12/2024 12:00:00 AM | Google
  • ★★★★★ transatlanticus
    Recently, I sold my seven-year-old Toyota to Richardson Chrysler Jeep Dodge Ram. From the moment Dylan greeted me upon arrival, he treated me with courtesy, respect, professionalism, and friendliness. Compared to all the dealings I have had with other car companies, this was by far the most pleasant and satisfying. I also got a fair | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★★ James Lee
    | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★★ Marlen Caballero
    Horrible…. They had my daughter’s car for 3 days and did not touch jeep or assign a tech to it. We wanted jeep looked and serviced prior to her leaving for college. We picked it up because they could not tell us when they would get to it. | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★★ At smith
    My experience at Dodge Richardson location was nothing short of amazing. Tiric Williams was amazing. He was very professional and knowledgeable. He assure me a price and that is exactly the price I received. I would recommend anyone to shop here and ask for Tiric Williams. | Read Full Review
    8/7/2024 12:00:00 AM | Google
  • ★★★★★ José Serna
    I have bery good service for the guys help me to buy the truck | Read Full Review
    8/7/2024 12:00:00 AM | Google
  • ★★★★★ jason Adams
    I have been to the dealership several times with my vehicle and received Excellent service!!! Above and beyond expectations to say the least!! Service Advisor Duy-Thanh Huynh is Amazing and a Complete Asset to the Dodge/Mopar company!!! I would like to tell Duy-Thanh Thank You Again and Great Job Sir!!! | Read Full Review
    8/7/2024 12:00:00 AM | Google
  • ★★★★★ Gregg Pattison
    Outstanding salesman. He made good on everything he said he would do for me. Was a very smooth purchase. Love the truck | Read Full Review
    8/6/2024 12:00:00 AM | Google
  • ★★★★★ Duy Anh Nguy?n
    Always having good exp with staffing here. They are well take care and give you best experience that you may wish! | Read Full Review
    8/6/2024 12:00:00 AM | Google
  • ★★★★★ itsleegee
    Service is amazing when you are trying to get a vehicle, but when you want to trade in or get rid of the vehicle you can’t get ahold of anyone. I’m about to give birth and I have feeling these people want an angry pregnant woman showing up at the dealership. Logan sold me a jeep, and said in a year we can trade it in. We’ve made our | Read Full Review
    8/6/2024 12:00:00 AM | Google
  • ★★★★★ Tom Hurst
    We have done business at Richardson Chrysler for years. The service is like they are family. | Read Full Review
    8/3/2024 12:00:00 AM | Google
  • ★★★★★ Rene Martinez
    Great service and on time. Provided me uber to return to my office. | Read Full Review
    8/3/2024 12:00:00 AM | Google
  • ★★★★★ Brenda McAfee
    | Read Full Review
    8/2/2024 12:00:00 AM | Google
  • ★★★★★ dhani geisler
    | Read Full Review
    8/2/2024 12:00:00 AM | Google
  • ★★★★★ Dorothy Evans
    Very friendly staff took care of my needs in a timely manner. Place was very clean and relaxing while waiting for my car. | Read Full Review
    8/2/2024 12:00:00 AM | Google
  • ★★★★★ Iyad Elwir
    | Read Full Review
    8/2/2024 12:00:00 AM | Google
  • ★★★★★ Pablo Rojas
    Logan really went above and beyond in helping me select my dream truck. Very transparent and the whole process was smooth all the way to F&I. Thanks | Read Full Review
    8/2/2024 12:00:00 AM | Google
  • ★★★★★ rodrigo muniz
    If your looking to buy here and you’re from out of town don’t. No communication and bad customer service. I contacted this dealership and sent all my info in a timely manner. The morning I sent it I didn’t hear back from my salesman tyrique until the next morning even after trying to reach him repeatedly. He sent me a link to a car | Read Full Review
    8/2/2024 12:00:00 AM | Google
  • ★★★★★ Jennifer Morales
    | Read Full Review
    8/1/2024 12:00:00 AM | Google
  • ★★★★★ Dan Stoll
    Bobbie Ann Adkins is my service advisor. Today she took my call for an urgent service and fit me with minimum wait time. Thank you. | Read Full Review
    8/1/2024 12:00:00 AM | Google
  • ★★★★★ Jim Carpenter
    Had oil changed. Absolutely no problems occurred. Done while waited. Good service! | Read Full Review
    8/1/2024 12:00:00 AM | Google
  • ★★★★★ Janette
    Christina is awesome! Car repair was complete and everything is great. Easy in and out | Read Full Review
    8/1/2024 12:00:00 AM | Cars.com
  • ★★★★★ Daniel Anderson-Little
    The worst service experience I've ever had. They repeatedly gave me untrue information about my truck. Do not rely on them to give you accurate information. I'm out thousands of dollars. Spoke with the General Manager directly, and he takes no responsibility or has no desire to make it right. I've put in a complaint with the Dodge br | Read Full Review
    8/1/2024 12:00:00 AM | Google
  • ★★★★★ Dennis Anderson
    | Read Full Review
    7/29/2024 12:00:00 AM | Google
  • ★★★★★ Samantha Miller
    I love this place. I go for a routine oil change and other little maintenance for my Dodge journey. I love Bobbi. She is nice and understanding. I will continue to go back. | Read Full Review
    7/29/2024 12:00:00 AM | Google
  • ★★★★★ Eric Truong
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    7/29/2024 12:00:00 AM | Google
  • ★★★★★ Kianna Gonzales
    Ms. Bobbi was the best helped us throughout the whole process! | Read Full Review
    7/29/2024 12:00:00 AM | Google
  • ★★★★★ Caliph Mann
    Christina was so helpful and amazing service and her team as well did a awesome job to help with my truck and I can’t thank her enough for her services definitely will come back if have any problems with anything thank y’all so much- caliph mann | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★★ Satyen Jhaveri
    | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★★ Paula Smith
    | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★★ Kim Mezera
    Christina was so knowledgeable and helpful. Very responsive to my questions. Overall a pleasant experience. Best place for Dodge service in Dallas. | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★★ Dylynne Hope
    JR in the service center was very communicative and helpful. They had a super quick turnaround and I was able to drive off the lot with everything resolved! | Read Full Review
    7/26/2024 12:00:00 AM | Google
  • ★★★★★ Jeffrey Finley
    Great experience with David Wells! | Read Full Review
    7/26/2024 12:00:00 AM | Google
  • ★★★★★ Victoria Thomas
    I was a great experience with Michael , he helped me with computer issues with my renegade Jeep Best service I had from a car dealership | Read Full Review
    7/26/2024 12:00:00 AM | Google
  • ★★★★★ CALVIN WHITFORD
    | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Colton -
    Took my Charger in for service/repairs for the first time at this dealership. I usually am walking on eggshells around dealerships because i’ve had bad experiences in the past. Michael was really great. Explained everything and answered every question i had. Drove home feeling respected, secure, and cared for. Thank you Michael for g | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Matt Johnson
    | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Ana Yuri Mercado
    Omar was so helpful and attentive made the my whole car buying experience fast and easy especially as a mom it was a smooth process | Read Full Review
    7/24/2024 12:00:00 AM | Google
  • ★★★★★ Markella
    My service rep(Ceasar) was very helpful during my frustrating moments. I appreciate him being calm and professional. | Read Full Review
    7/24/2024 12:00:00 AM | Cars.com
  • ★★★★★ Sarah A.
    Awful. We scheduled a recall repair 5 weeks ago, come in today at 6:50 am just to be turned away due to not having parts. Where is the responsibility to contact the customer prior??? | Read Full Review
    7/24/2024 12:00:00 AM | Google
  • ★★★★★ Angel chavez
    My salesman tanner and his associate who dealt with my trade in/sell was absolutely outstanding with their service bought a brand new 2023 dodge charger sxt | Read Full Review
    7/23/2024 12:00:00 AM | Cars.com
  • ★★★★★ Joshua Harper
    Quick service and the people in the front were really nice it was a simple issue with a quick turn around time | Read Full Review
    7/22/2024 12:00:00 AM | Cars.com
  • ★★★★★ Stackhouse
    We purchased a new Jeep Compass. Omar, Jeff and Michael were all very helpful in the process and we are happy with the purchase. Everyone we spoke to at the dealership was friendly. | Read Full Review
    7/20/2024 12:00:00 AM | Cars.com
  • ★★★★★ Jessica Elaine Max
    Fastest and most pleasant car buying experience I’ve literally ever had! Go see Omar Gould! | Read Full Review
    7/20/2024 12:00:00 AM | Google
  • ★★★★★ Terri Hartman
    We found what we believed could be our next car. We got pre-approved by our credit union and had $6,000 down. We drove it, tested overnight, and the next day in trying to close the deal... they add a couple of thousand dollars for a tire warranty - that we didn't want - and refused to take it off, saying it was their policy and that | Read Full Review
    7/19/2024 12:00:00 AM | Cars.com
  • ★★★★★ Kim Gambino
    This is a 5 Star dealership. We have purchased several cars from them and have had the best experience everytime and with everyone we have dealt with, from sales, management, finance and Service. They go above and beyond. You Will get An excellent Car AT a great price and The Service department Will always take exceptional Care Of yo | Read Full Review
    7/18/2024 12:00:00 AM | Cars.com
  • ★★★★★ Kevin Bryant
    Drove from NW Oklahoma, was in and out in 2 hours, we new what we wanted and they had it, and the trade was done on line no hassle when we showed up to finalize the deal. Then we drove off with our new Longhorn Limited Mega CAB 3/4 ton Pickup. Thank you Richardson Dodge | Read Full Review
    7/18/2024 12:00:00 AM | Cars.com
  • ★★★★★ Raúl Arangua
    Omar initially assisted us, but we asked for a person in Spanish and Jovanny assisted us throughout the entire process, he was super friendly and patient with all our questions. We were really very happy with all the attention from him. Raul & Juanita Arangua | Read Full Review
    7/18/2024 12:00:00 AM | Cars.com
  • ★★★★★ Michael Wilaon
    I purchased a used late model truck from this dealership and when I got home and cleaned the truck up I noticed the entire hood is covered in hail damage. I didn’t see it when looking at the vehicle before I bought it. I’m not sure if this was not noticed in the dealerships inspection but this damage was not disclosed to me. | Read Full Review
    7/18/2024 12:00:00 AM | Cars.com
  • ★★★★★ Robert
    When I go to the service department, I’m always greeted with a smiling face, usually after a brief conversation the work order is completed as I’m heading the ride to my office. Upon return, my car is waiting for me to be on my way. | Read Full Review
    7/17/2024 12:00:00 AM | Cars.com
  • ★★★★★ Trenton H
    Service department is questionable. $7600 worth of repairs recommended on my vehicle? No thank you. Don’t trust these people and take your car elsewhere. | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ Ekaterini Peterson
    Best dealership in Texas! We have bought 7 cars through out the years from the and we will never change dealership! Very knowledgeable and give it all as a good family! You will go and go back again just to get another deal! | Read Full Review
    7/13/2024 12:00:00 AM | Cars.com
  • ★★★★★ Pablo T
    Came in for oil change and issue with a water leak inside. Both were addressed as well as the cabin and engine filters. Thank you Caesar for keeping me informed of the progress today. | Read Full Review
    7/13/2024 12:00:00 AM | Cars.com
  • ★★★★★ Cecil Bell
    A great buying experience with the right vehicle and great people to work with from Hunter in Sales to Chris in finance. They both went the extra mile to get this deal done! | Read Full Review
    7/13/2024 12:00:00 AM | Cars.com
  • ★★★★★ Quanza Boyd
    I had a pretty rough experience with this dealership but because of mrs Bobby’s excellent service i’ve been taken care of. She provided great service after an employee was very rude to me. mind you it was her day off so she came back the next day to follow up and correct the experience i had with someone else. Granted to say my car w | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★★ Francisco
    Amazing service got me in and out the same day would recommend to friends and family! | Read Full Review
    7/12/2024 12:00:00 AM | Cars.com
  • ★★★★★ Quanza Boyd
    Service department…..I don’t really feel appreciated as a customer. I got my tire rods, ball joints etc replaced at The dealership.My car was there for 1 week and assured me it had been test driven and was ready to go. I picked up my car right before 7pm when service is closing on my way home i noticed the car is wobbly and the wheel | Read Full Review
    7/10/2024 12:00:00 AM | Google
  • ★★★★★ Lori R
    SERVICE DEPARTMENT. I took my 2017 Renegade in for 75K maintenance, state inspection, and also to have a rough idle in reverse issue diagnosed. Showed up early in the morning and spoke with the service rep. I ended up saying I couldn't have the diagnostics done because it takes 2-3 days and there were no available cars for internal r | Read Full Review
    7/8/2024 12:00:00 AM | Google
  • ★★★★★ Kay H
    I purchased a used 2014 Jeep Wrangler for my 40th birthday. ?? Overall, I received a 5 star experience from Omar Gould. He made the process seamless. When I initially inquired about the vehicle, Omar took the initiative to take a video of the vehicle (showing the specs) at my request and followed up via email within 24 hours. Based | Read Full Review
    7/5/2024 12:00:00 AM | Google
  • ★★★★★ Derrick
    Dishonest!! I went in for an oil change. After getting my oil changed the service advisor Christina(name on my receipt) tells me my vehicle needed a coolant flush due to it being empty. She further explains to me why it is imperative that i go ahead and get it done due to the extreme high temperatures we have here in Texas and why | Read Full Review
    7/2/2024 12:00:00 AM | Google
  • ★★★★★ sessimina
    I love this location! Bobby is always phenomenal, her customer service is always nothing less than extraordinary. Bobby makes the oil change service so seamless that I no longer view it as a hassle. Richardson CJDR even has a partnership with a car ride service (for a certain distance) so you can be taken home to continue other thing | Read Full Review
    6/28/2024 12:00:00 AM | Cars.com
  • ★★★★★ Fernando Rey
    Called and told Tiric I had $32,000 (The cash price of the Dodge Hornet I was interested in) and after trying to negotiate a little bit suddenly the price became $34,000. Lying about a cash price has to be a new low for a dealership. | Read Full Review
    6/28/2024 12:00:00 AM | Google
  • ★★★★★ James Lu
    Great experience, Juan was really helpful! | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ Jon F
    Service is always top notch. The service manager has his folks lined out to make sure customers are getting handled. I appreciate the prompt and reliable service. | Read Full Review
    6/19/2024 12:00:00 AM | Cars.com
  • ★★★★★ Slim
    Nick and the crew did they thing. Got us out the Jeep Renegade and into the Dodge Charger R/T without really being upside down in payments with all the discounts provided | Read Full Review
    6/19/2024 12:00:00 AM | Cars.com
  • ★★★★★ Elvis Wash
    My salesman is Omar I trust him to the fullest very respectful and knowledgeable young man this is my third go round love the business | Read Full Review
    6/18/2024 12:00:00 AM | Cars.com
  • ★★★★★ Ahmed Metwally
    I have to say that Christina from the service department she is the best she’s always listening understanding and trying to find the best solution for the situation guys. Just go ask about Christina and I’m quite sure that all your problems will be solved appropriately. | Read Full Review
    6/18/2024 12:00:00 AM | Google
  • ★★★★★ Samantha A
    I’ve always had a great experience at Richardson Dodge. This time I had to go to service for a new tire and some recalls. Mike was so helpful, kind and patient with any questions I had. He kept me updated and I felt taken care of. | Read Full Review
    6/17/2024 12:00:00 AM | Cars.com
  • ★★★★★ Troy Chesler
    Richardson DODGE is very lucky to have Ms. Bobbie as a service worker; she is fantastic and gets the job done!! I will go there as long as she is there! The service dept is superb and should be commended!! Thank you ?? | Read Full Review
    6/16/2024 12:00:00 AM | Cars.com
  • ★★★★★ Brandi Peel
    This was a fantastic experience! Everyone on staff was so friendly and made the whole process easy and enjoyable. Our salesman, Geo was so kind, knowledgeable, and fun to work with. Ringing the gong was an unexpected pleasure! By far the best car buying experience I’ve ever had. Thank you all so much! | Read Full Review
    6/15/2024 12:00:00 AM | Cars.com
  • ★★★★★ Shaughn Darling
    Juan Valdespino has been a pleasure to work with! He helped me through every step and was very professional and knowledgeable! | Read Full Review
    6/15/2024 12:00:00 AM | Google
  • ★★★★★ Josh Jaciuk
    I always go to Christina with my vehicle needs, she’s super helpful and always try’s to give me the best information. | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Diana Guadalupe
    Came to purchase a brand new truck and got exactly what I wanted. Juan was super sweet and attentive to my needs. Will definitely be coming back here for my second car, ?? | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Mary Ward
    Christina Jaciuk is a really great service manager I love her service with a smile and she has the best laugh Thanks for all you do ! You are so helpful and thorough! | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Jeffery Abrams
    Very satisfied with Omar. He always answers the phone if I have any kind of questions. Such a good man and I would highly recommend him to anybody and I have. Thank you. | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Kristin Hulet
    Always a great experience. We deal with Omar Gould everytime. Always helpful and informative!! | Read Full Review
    6/12/2024 12:00:00 AM | Google
  • ★★★★★ madeline quiroz
    Every time I need to go it for a maintenance check, Christina is the first person that comes into my mind to call. She is always very helpful and her positivity is contagious! Highly recommend!???? | Read Full Review
    6/12/2024 12:00:00 AM | Google
  • ★★★★★ danielle landers
    Christina has helped me over the years. I always come to Christina with all my vehicle needs. she’s awesome! go see her! | Read Full Review
    6/12/2024 12:00:00 AM | Google
  • ★★★★★ Katie Febbroriello
    Christina in service department is not only super responsive, helpful and always gives me the best advice on what repairs need to be done to keep myself and my family safe with my Jeep Grand Cherokee. | Read Full Review
    6/12/2024 12:00:00 AM | Google
  • ★★★★★ Elton Ward
    Christina Jaciuk took care of my vehicle and did an amazing job. If you are looking for someone to help you service your vehicle and provide you with the best customer service, then you need to ask for Christina because she works her butt off for her customers! | Read Full Review
    6/12/2024 12:00:00 AM | Google
  • ★★★★★ Bill Troxler
    Christina was excellent when it came down to me getting my jeep fixed. Very good service. | Read Full Review
    6/12/2024 12:00:00 AM | Google
  • ★★★★★ Justin O'Daniel
    Christina took great care of my vehicle while treating me like family. I will definitely be coming back here. | Read Full Review
    6/12/2024 12:00:00 AM | Google
  • ★★★★★ Brenda Avelar
    Omar Gould went above and beyond on meeting my vehicle needs at moment of sale! He made the process a whole lot easier and I will most definitely be a returning customer as he was extremely knowledgeable and helpful during my purchase! | Read Full Review
    6/12/2024 12:00:00 AM | Google
  • ★★★★★ Eric Jaciuk
    Christina is the first person I call. She is super helpful | Read Full Review
    6/12/2024 12:00:00 AM | Google
  • ★★★★★ Marcos
    Christina did a great job taking care of replacing tires and oil change. Highly recommend. | Read Full Review
    6/12/2024 12:00:00 AM | Cars.com
  • ★★★★★ Vivek Thakral
    Smooth process to select and purchase the car from Richardson CJDR. Omar Gould is a fantastic Sales Manager and helped us with great deals over many years | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Kattya Campos
    Go see Juan Valdespino, he’s the best! | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Roscoe Hill
    I had a great experience with Omar. He was very cordial and polite. His calm professional demeanor was a plus. | Read Full Review
    6/10/2024 12:00:00 AM | Cars.com
  • ★★★★★ ACE Esquivel
    Christina was amazing when I came in for my oil change! First time in this dealership just moved from Austin, TX. Christina was very knowledgeable; professional; and had a friendly personality! Great experience!! ???? | Read Full Review
    6/10/2024 12:00:00 AM | Cars.com
  • ★★★★★ Ana Arias
    Exceptional service from start to finish! Omar was attentive, knowledgeable, and went above and beyond to ensure I found the perfect vehicle for my business. Highly recommend their service to anyone in the market for a new car ?? | Read Full Review
    6/9/2024 12:00:00 AM | Google
  • ★★★★★ Heather Turrentine
    Omar at Richardson Dodge, Jeep, Ram was awesome. Quickest in and out ever and he listened and delivered exactly what I wanted. I Will definitely go back which says it all! Thank you so much for making it easy and paying attention to detail. | Read Full Review
    6/9/2024 12:00:00 AM | Google
  • ★★★★★ JEFF SUMMERS
    I did my due diligence and researched not just the best price but best service department and finance options as well and I chose to do business with Richardson CJDR and and THRILLED I did. I bought a Power Wagon from Omar Gould. Omar was polite and very well dressed and professional. HE KNEW HOW TO ANSWER ALL OF MY QUESTIONS about | Read Full Review
    6/8/2024 12:00:00 AM | Google
  • ★★★★★ Michelle Anderson
    Omar Gould was amazing! He got me pre approved before I went in and made the process super quick and easy! He was extremely personable and professional! I will definitely see him again in the future! | Read Full Review
    6/8/2024 12:00:00 AM | Google
  • ★★★★★ Colin Mear
    Great experience working with Logan Nazemzadeh. He searched high and low to find the exact truck I was looking for. Couldn’t be happier with my purchase and customer service at Richardson Dodge! | Read Full Review
    6/8/2024 12:00:00 AM | Cars.com
  • ★★★★★ Nautica Vigil
    If you’re in need of a vehicle, go see Omar to take care of you!!! He’s the absolute best!! Very knowledgeable, personable, and helpful. Best experience I’ve had!! | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ robyn byers
    I just leased a 2024 Jeep grand Cherokee last weekend had the best experience! I was dreading the whole thing bc seriously, who likes buying a car? However, my salesman Omar was super friendly, helpful, and just a joy to work with. Not at all like a typical car salesman. I begged him to never quit so I can lease all future vehicles f | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Dewayne Wood
    Omar is an excellent persontoworkwith. He does 5 star service | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Kay H
    I purchased a used Jeep Wrangler for my 40th birthday. ?? Overall, I received a 5 star experience from Omar Gould. He made the process seamless. When I initially inquired about the vehicle, Omar took the initiative to take a video of the vehicle (showing the specs) at my request and followed up via email within 24 hours. Based on th | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ valerie brightwell
    Omar was the best salesman!!! Soooo friendly and got me everything I wanted!!! Highly recommend Richardson Dodge and Omar!!!!! | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Katelynn
    Omar made my new car purchase easy and exciting! Worked out the deal before I even got to the dealership. Answered any and all questions and made it a great experience! Usually hate the process of buying a car, but I ever do it any other way again! | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Laura Payne
    Just bought a 24 Jeep Wrangler and love it! The process was made so much easier with the help of Juan Valdespino. He was very helpful in explaining its many amazing features and readily answered all of my questions. Highly recommended! | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Erika Richter
    Overall experience was great!! Omar was patient, personal and exceptionally knowledgeable! If you're looking for a new vehicle, Omar is your guy! | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ cindy martinez
    Omar was the best!! Very patient very honest and just overall a great person!! Thank you so much for everything , I will definitely be bringing my kids here for their car purchases!! | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Madison Hoyt
    It was a great experience working with Omar! I got in and out in a timely fashion. I love my new truck! Thank you so much Omar! I will definitely be coming for future cars and will refer everybody to you! | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Rasynda Hilliard
    Omar was very professional and thorough. He explained the whole process of my car buying. Was very patient with me when showing me the functions on my car. He made buying my new Jeep fast and super simple. I will definitely buy another car from him. | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Ashley Sennett
    I stopped in to gain some knowledge about a car I’m interested in purchasing and Omar greeted me with the most friendly smile and he could answer every question I had. Highly recommend! | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Jessica Vargas
    Go see Omar Gould! Best salesman ever dealt with! Helped me find my dream Jeep and couldn’t be happier! First time buying a vehicle alone and he made the process so easy and made sure I understood everything before signing and helped set up everything in my Jeep! | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Gladys Nobles
    Michael was great, he has great customer service skills. He made this trip to the dealership a pleasure. | Read Full Review
    6/6/2024 12:00:00 AM | Cars.com
  • ★★★★★ Lori S
    Thank you Christina in Service. Excellent customer service as always. I appreciate it so much | Read Full Review
    6/6/2024 12:00:00 AM | Cars.com
  • ★★★★★ Cynthia
    Junior greeted me with a smile in the pouring rain. He Escorted me in and my truck went straight to the service department to get an oil change and wheel alignment Everyone at Richardson Dodge was pleasant, easy-going, and a joy to do business with. I was actually walked through the service department and introduced to the man who wa | Read Full Review
    6/6/2024 12:00:00 AM | Cars.com
  • ★★★★★ Betty Wilder
    I was having an issue with my wipers going in different directions. Kortez was very good and checked it all out so he could have the Techs look at it. Turned out it was a loose bolt. They fixed that and put on new wipers for me. Had my car back within 2 hours. | Read Full Review
    5/31/2024 12:00:00 AM | Cars.com
  • ★★★★★ Justin
    First of all - every experience I have with this dealership is pleasant. Friendly staff and quick service. This week - my wife and I are out of town for our honeymoon. My mom is watching our house/dog while away and encountered a flat tire. With her being unfamiliar with the area, we called to see if they could help her. They calmed | Read Full Review
    5/31/2024 12:00:00 AM | Cars.com
  • ★★★★★ BMW
    Great experience Nick& Mike very helpful. | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ David Janway
    Excellent service here every time I come in! They especially have great leadership as it shows in how much people care about the overall experience of the customer. | Read Full Review
    5/30/2024 12:00:00 AM | Google
  • ★★★★★ Brett koz
    I had an issue with steering alignment on my 2500 Ram since the truck was new. It’s been to other dealers who never fixed the issue. I was very pleased when I picked the truck up and my veh was correctly repaired. JR treated me like a king. He is an asset to your dealership. | Read Full Review
    5/30/2024 12:00:00 AM | Cars.com
  • ★★★★★ Ned
    Great service! Car ready exactly when estimated. New to Dallas. Glad i found this dealer. | Read Full Review
    5/30/2024 12:00:00 AM | Cars.com
  • ★★★★★ Michael
    Oil filter got a little loose and started dripping oil, all it needed was to be wiped off and hand tightened. Cost 130 dollars for about 5 minutes of work. I do NOT recommend coming here for simple fixes as they will squeeze every cent from you that they can. Take your car to a real mechanic to get it assessed and only bring it here | Read Full Review
    5/30/2024 12:00:00 AM | Cars.com
  • ★★★★★ Jason
    A perfect buying experience! Everything was easy, smooth, and enjoyable. One of the best car buying experiences we have been through, and half the time spent at the dealership. You really get a fun, family experience! | Read Full Review
    5/29/2024 12:00:00 AM | Cars.com
  • ★★★★★ Ximena Silva
    They go out of their way to understand the customers needs and to really help. Mike and Omar are the best! They stayed on top, the best communication, and most of all, super respectful with time. I explained what I needed and what I was able to do. I mentioned I didn’t want to drive to the dealership, unless I knew it was a done deal | Read Full Review
    5/29/2024 12:00:00 AM | Google
  • ★★★★★ Mark
    Customer service was a 5. I’ve brought my car in several times and worked with Mrs. Bobbie* each time. She’s direct, attentive, and pleasant to work with. My car had to be towed after hours and the security guard was nice and opened the gate to allow me to park my vehicle inside safely. Diagnostic was decently affordable. While I hav | Read Full Review
    5/29/2024 12:00:00 AM | Cars.com
  • ★★★★★ Milton
    I purchased my truck from you guys. I will never bring it there again for service. They tell you how much it cost for the service but they’re not telling you the parts and labor I don’t understand how can you charge for labor for Every individual thing they did they don’t tell you they charge you for labor I had my differential chang | Read Full Review
    5/29/2024 12:00:00 AM | Cars.com
  • ★★★★★ Greg Nelson
    Do not go to Jeep / Chrysler in Richardson. They are scam artists. I ordered a brand new 2 door 23 Jeep Wrangler. No power windows, no running boards, no upgrades, and they charged me $4k for a warranty. They said I had to pay otherwise I couldn't finance. Scammers | Read Full Review
    5/29/2024 12:00:00 AM | Google
  • ★★★★★ Rwandafaye
    I had an awesome experiance.. Kortez service was outstanding. He knew exactly what he was doing . I really was amaze.???? | Read Full Review
    5/28/2024 12:00:00 AM | Cars.com
  • ★★★★★ Vic and Sandy
    Cade and Tanner are both great. Honestly, everyone we came in contact with are. We enjoyed our buying experience. This is definitely a dealership where ypu leave feeling respected, appreciated, and valued. So happy we drove from Oklahoma to do business with them. | Read Full Review
    5/28/2024 12:00:00 AM | Cars.com
  • ★★★★★ Rwandafaye
    I had an awesome experiance.. Kortez service was outstanding. He knew exactly what he was doing . I really was amaze.???? | Read Full Review
    5/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ CeCe W
    Had an overall great experience with the purchase of my new Jeep! Juan was my salesperson and he did an exceptional job from start to finish. He made the process very easy. Juan was patient, not pushy and very knowledgeable. | Read Full Review
    5/27/2024 12:00:00 AM | Google
  • ★★★★★ DG
    JR was outstanding! Customer service on point, very attentive and caring beginning to end. Only thing that was not enjoyable was a subtle noise coming from my AC filter after the new one was installed. It did not sound that way before taking my car in for service. | Read Full Review
    5/26/2024 12:00:00 AM | Cars.com
  • ★★★★★ Amber Renee
    Tanner! Lets talk about Tanner! Smart, Knowledgeable, understanding! basically held my hand through the entire process. Will purchase again with tanner! | Read Full Review
    5/22/2024 12:00:00 AM | Cars.com
  • ★★★★★ Kaleigh padgett
    Omar and Chris were so helpful!! They are the best. Love my new car!! Yayy | Read Full Review
    5/20/2024 12:00:00 AM | Cars.com
  • ★★★★★ Kaleigh Padgett
    Omar and Chris are the best!!! Definitely take care of everything. Just bought a new car and they were amazing!! | Read Full Review
    5/20/2024 12:00:00 AM | Google
  • ★★★★★ Craig Easley
    The service there is the best I’ve ever had anywhere. Jeff Refro is an incredible manager, & has accomplished things for me that I have tried to get gone at other dealerships. His assistant manager, Matt Johnson is also the best. I would recommend there service department to anyone with confidence that they would be satisfied. | Read Full Review
    5/19/2024 12:00:00 AM | Cars.com
  • ★★★★★ Sherri
    Christina always has a smile on her face and works to make my service experience quick. Nice to have this type of service! | Read Full Review
    5/19/2024 12:00:00 AM | Cars.com
  • ★★★★★ Customer
    Very pleasant experience working with Bobbie. It was fast getting in and faster than expected to get results. | Read Full Review
    5/19/2024 12:00:00 AM | Cars.com
  • ★★★★★ John
    JR was an awesome service advisor! Highly recommended! Thanks again for all that you did. | Read Full Review
    5/19/2024 12:00:00 AM | Cars.com
  • ★★★★★ Malena
    The service center is always friendly, knowledgeable and expedient when I need to have my car serviced. That’s how they keep me coming back! | Read Full Review
    5/18/2024 12:00:00 AM | Cars.com
  • ★★★★★ Jennifer Bustos
    The best experience at Richardson Jeep today. JR Sebastian was very courteous and helpful, next time I’ll make sure JR is our Service Specialist. | Read Full Review
    5/17/2024 12:00:00 AM | Cars.com
  • ★★★★★ Joe
    Great service center, in and out without the dog and pony show of most big dealers. Fair pricing and no ridiculous upselling. Highly recommend. | Read Full Review
    5/17/2024 12:00:00 AM | Cars.com
  • ★★★★★ Kevin T.
    JR was was very helpful and knew the ends and outs of all the things going on in my Jeep. Work was done quickly and my Jeep was ready to go earlier than expected. Now if I can just get him to quit calling me "sir"... | Read Full Review
    5/17/2024 12:00:00 AM | Cars.com
  • ★★★★★ DeAndre
    Michael Huynh provided excellent customer service and had excellent communication with me as to what needed to be fixed with my car and how long it will take to complete the service. While having to pay to get something fixed on your car is not fun or something anyone wants to do, Michael made it a good experience and was a pleasure | Read Full Review
    5/16/2024 12:00:00 AM | Cars.com
  • ★★★★★ Kathryn Tharp
    Sales person, assistant manager, and sales manager don't return text or calls. They promise to, and don't causing a cluster regarding a purchase. | Read Full Review
    5/16/2024 12:00:00 AM | Google
  • ★★★★★ Melinda Purves
    This was my best experience ever, purchasing a new vehicle. I recently relocated to the Dallas area and one of my new neighbors referred me to Richardson Chrysler....he told me to ask for David Wells. Upon arrival I was greeted by David Wells and what a gentleman and professional. His manager, Danny also helped get the deal I wante | Read Full Review
    5/14/2024 12:00:00 AM | Google
  • ★★★★★ Owen Simpson
    Bobbie was very helpful! The communication was a big factor for me, and all the issues with my vehicle were resolved! | Read Full Review
    5/14/2024 12:00:00 AM | Cars.com
  • ★★★★★ Will DeOre
    Bobbie did a fantastic job and was super helpful. I would definitely bring my jeep back. | Read Full Review
    5/14/2024 12:00:00 AM | Cars.com
  • ★★★★★ Chamara
    Ms. Bobbie in the service dept went above and beyond for me and she gives great customer service!! She is my go to! | Read Full Review
    5/13/2024 12:00:00 AM | Cars.com
  • ★★★★★ Michael Choat
    Wonderful car buying experience Nick worked with us every step of the way to make sure we got what we wanted and the process was smooth will definitely be suggesting this dealer to friends and family | Read Full Review
    5/13/2024 12:00:00 AM | Cars.com
  • ★★★★★ Gabriel Perales
    Had a great car buying experience. Nick Balderas was my salesperson and he provided the best customer service, answered all my questions, and even texted me the next day to make sure I was enjoying my car. Ask for Nick if you’re interested in purchasing a new vehicle! | Read Full Review
    5/13/2024 12:00:00 AM | Google
  • ★★★★★ Cody
    Great team. Easy to work with. Great car buying experience working with Iyad. Would do business again. | Read Full Review
    5/12/2024 12:00:00 AM | Cars.com
  • ★★★★★ Jasaka Bandfield
    I am in LOVE! Thank you Richardson Chrysler Jeep Dodge for my BEAUTIFUL JEEP! You guys are the BEST in town. You were professional, courteous, and willing to explain any and everything. If you are looking for a new or used vehicle..RICHARDSON CHRYSLER JEEP DODGE is your place to go. From the managers, to our salesman to the finance d | Read Full Review
    5/10/2024 12:00:00 AM | Cars.com
  • ★★★★★ George
    Jeff , JR and Matt always take care of my service needs . Great people and service | Read Full Review
    5/10/2024 12:00:00 AM | Cars.com
  • ★★★★★ jbandfield
    I am in LOVE! Thank you Richardson Chrysler Jeep Dodge for my BEAUTIFUL JEEP! You guys are the BEST in town. You were professional, courteous, and willing to explain any and everything. If you are looking for a new or used vehicle..RICHARDSON CHRYSLER JEEP DODGE is your place to go. From the managers, to our salesman to the finance d | Read Full Review
    5/10/2024 12:00:00 AM | Cars.com
  • ★★★★★ Jason
    Incredibly impressed with Nicholas and the rest of the staff great people beautiful dealership. Painless experience. | Read Full Review
    5/10/2024 12:00:00 AM | Cars.com
  • ★★★★★ jbandfield
    I am in LOVE! Thank you Richardson Chrysler Jeep Dodge for my BEAUTIFUL JEEP! You guys are the BEST in town. You were professional, courteous, and willing to explain any and everything. If you are looking for a new or used vehicle..RICHARDSON CHRYSLER JEEP DODGE is your place to go. From the managers, to our salesman to the finance d | Read Full Review
    5/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jejuanr R
    Thanks to Cortez a great tech who was very knowledgeable about my car and thanks also to Bobby the service writer for your help | Read Full Review
    5/10/2024 12:00:00 AM | Google
  • ★★★★★ Theresa Nguyen
    I brought my 2019 Grand Cherokee in because the check engine light displayed. Bobbi Atkins was my advisor and answered all my questions and I didn't feel like Bobbi was trying to pressure me into buying more services. The technician, Tommy Tran, was very efficient and professional and got the issue fixed in a timely manner. I would h | Read Full Review
    5/10/2024 12:00:00 AM | Google
  • ★★★★★ palombax
    | Read Full Review
    5/10/2024 12:00:00 AM | Google
  • ★★★★★ Keiri Fuentes
    "I recently took my car in for a routine maintenance check, and I couldn't be happier with the service I received. From the moment I walked in, I was greeted by friendly and knowledgeable staff and manager Matt Johnson who took the time to listen to my concerns and answer all my questions. The technician Jeremy Morgan who worked on | Read Full Review
    5/10/2024 12:00:00 AM | Google
  • ★★★★★ Mark Floyd
    Christina in the Service department has provided extraordinary care for my vehicle many years. Exceptional customer service. She is very knowledgeable, honest and efficient. Go see her if you need your vehicle serviced at JC RAM in Richardson. Thank you Chris! | Read Full Review
    5/10/2024 12:00:00 AM | Google
  • ★★★★★ Alex Odom
    If you need anything at all in service go see Christina! She has handled all of my vehicles over the last couple years and always takes care of me. She keeps me up to date and she has the knowledge to explain anything that my vehicles need in depth and I have the utmost confidence in any repair this shop does as well as Christina to | Read Full Review
    5/10/2024 12:00:00 AM | Google
  • ★★★★★ JASAKA BANDFIELD
    I am in LOVE! Thank you Richardson Chrysler Jeep Dodge for my BEAUTIFUL JEEP! You guys are the BEST in town. You were professional, courteous, and willing to explain any and everything. If you are looking for a new or used vehicle..RICHARDSON CHRYSLER JEEP DODGE is your place to go. From the managers, to our salesman to the finance d | Read Full Review
    5/10/2024 12:00:00 AM | Google
  • ★★★★★ Jaaye B
    Excellent Service from Kortez in the Service Dept. He explained everything that was included in my oil change and also needed a filter replacement, Kortez was great at keeping me updated on the work being done and on the time it would take to be completed. Highly recommend Kortez.. Great Service! | Read Full Review
    5/10/2024 12:00:00 AM | Google
  • ★★★★★ Lizz D
    Kortez in the service department was so great and professional . He got me in and out quickly, answered any questions I had with no hesitation, I actually felt heard. If you come here I recommend asking for him. thanks so much Mr.Kortez ! | Read Full Review
    5/10/2024 12:00:00 AM | Google
  • ★★★★★ Christian Carter
    Christina is absolutely the most amazing and helpful person you have. When I bring in my car, I only work with her. Always details what needs to be done and takes excellent care of my car. | Read Full Review
    5/10/2024 12:00:00 AM | Google
  • ★★★★★ Julie ODaniel
    Christina Ward is one of the nicest people you will ever meet. She is always willing to help anyone she can. I absolutely love her bubbly personality and she is usually smiling anytime I see her. | Read Full Review
    5/10/2024 12:00:00 AM | Google
  • ★★★★★ Holland Baker
    This dealership provides the absolute best service. I took my Durango to several places and no one could figure out what was going on. Daniel Palomba was able to easily diagnose it and resolve the issue. He’s the absolute best mechanic and who my family and I will be using! | Read Full Review
    5/10/2024 12:00:00 AM | Google
  • ★★★★★ eddie n
    I took my son's car in because the steering wheel was shaking. In 5 minutes, Michael Huynh greeted us and took the car for a checkup. The technician Tommy Tran determined that the brakes needed to be changed and completed the work in no time. Thank you for the quick service and the peace of mind! We recommend this shop and will be ba | Read Full Review
    5/10/2024 12:00:00 AM | Google
  • ★★★★★ Napoleon Player
    I have been working with Christina in the service department for years!!! She is beyond amazing and responds quickly. I have always found her to be fair and knowledgeable. I have two vehicles (one America and one German) and Christina makes me feel like I am at a high end fancy dealership. | Read Full Review
    5/10/2024 12:00:00 AM | Google
  • ★★★★★ Lori Marchbanks
    Christina takes great care of her customers! She is always ready to help and has such a great attitude! | Read Full Review
    5/10/2024 12:00:00 AM | Google
  • ★★★★★ Duy H
    Very courteous and well knowledgeable staff. I couldn’t feel more taken care of! Keep up the good work! | Read Full Review
    5/9/2024 12:00:00 AM | Cars.com
  • ★★★★★ john doe
    Typical dealer service experience. They’ll get the job done, it’ll take 3x longer than another shop and cost 3x as much. They charged me over $100 more than they confirmed with me on the phone, “extra fees”. 200% markup on the new part. And had to deal with 3x different service dept people vice one person handling the service case. I | Read Full Review
    5/9/2024 12:00:00 AM | Cars.com
  • ★★★★★ Shane J
    I couldn’t be happier. After a horrible experience with another local dealership, I was eager to find a new dealership to have my Jeep serviced. I worked with Christina who listened to my story, captured all the right information, and communicated consistently with me thorughout the service. When I came in to pick it up the long list | Read Full Review
    5/8/2024 12:00:00 AM | Cars.com
  • ★★★★★ Felipe
    Service is always on point I run a business and the service department is excellent and always an time quick response and excellent customer service I appreciate Jeff Renfro and his team | Read Full Review
    5/8/2024 12:00:00 AM | Cars.com
  • ★★★★★ Robert
    Took my 2023 jeep grand Cherokee in for an oil change. Michael my service rep was great, got everything handled quickly and had me out the door in a timely manner. | Read Full Review
    5/8/2024 12:00:00 AM | Cars.com
  • ★★★★★ Jeff S.
    I have purchased four cars here and all of my transactions were awesome ! They treat me like a star and make me feel welcome. It's been as good of experience as I've ever had buying a vehicle. | Read Full Review
    5/8/2024 12:00:00 AM | Cars.com
  • ★★★★★ Felipe sanchez
    Great customer service as usual always on time and fast thank you Jeff Renfro and you’re team for the great work | Read Full Review
    5/8/2024 12:00:00 AM | Cars.com
  • ★★★★★ kaylah crosby
    I went through the process of purchasing our CEO of our a company a vehicle. I had the pleasure of working with Juan Valdespino. He made the process extremely easy even as far as delivering the vehicle to our company. It was even better experience than buying a personal vehicle. Thanks Juan for this great experience | Read Full Review
    5/8/2024 12:00:00 AM | Google
  • ★★★★★ Wesley Livingston
    Don't be fooled by the sales team! I have bought a few vehicles from different dealerships and this one has the worst customer service I've ever experienced. The sales team is all smiles and deals but once you sign and drive off any further contact with the dealership makes it seems like you are nothing but an inconvenience. If you w | Read Full Review
    5/8/2024 12:00:00 AM | Google
  • ★★★★★ Curt Landry
    Bobbi was my service agent and she was very attentive to my needs and kept me informed along the way. I felt she went above and beyond. I did not buy my vehicle here, but I will definitely recommend friends and family to going to Richardson Chrysler Jeep Ram for their friendly service. | Read Full Review
    5/7/2024 12:00:00 AM | Cars.com
  • ★★★★★ Shanna Smith
    They are not knowledgeable when asking questions concerning cars. They completely lied to me and denied my repairs after stating nothing was wrong with my car. I’m not happy at all. They promise to call me back and I’m still waiting on a call. Very bad customer experience and service. | Read Full Review
    5/7/2024 12:00:00 AM | Google
  • ★★★★★ Bawi Cl
    | Read Full Review
    5/7/2024 12:00:00 AM | Google
  • ★★★★★ SCAR 392
    We went to this dealership and look at a widebody charger, and they had a 7k service contract and we told them if it’s optional we don’t want it, instead of explaining it they wrote “you’re looking at the wrong car” on a paper and gave it to us, I ask them who wrote this and they said their manager wrote it but the manager wasn’t the | Read Full Review
    5/7/2024 12:00:00 AM | Google
  • ★★★★★ Økåý Bîšsh
    Trash, if you have a kink for getting screwed over, come to this place | Read Full Review
    5/7/2024 12:00:00 AM | Google
  • ★★★★★ Chuck Weber
    I had a very positive experience dealing with the staff at Richardson Dodge. Dave Wells could not have been more helpful-very professional-I look forward to my “Jeep Experience “ | Read Full Review
    5/3/2024 12:00:00 AM | Cars.com
  • ★★★★★ carolina mendoza
    CUIDADO CON ESTE LUGAR !! El dia 12 de Abril llevé mi auto nuevo al dealer por que estaba fallando el conector del cargador de celular, cambiaron la pieza y mi carro se quedó 3 días en el dealer. Y me entregaron mi carro así como lo ven rayado, roto sucio de las puertas, no tuvieron ningún cuidado con mi auto, uno confía en su Deale | Read Full Review
    5/3/2024 12:00:00 AM | Google
  • ★★★★★ D Pinnock
    Worked with Kortez, he is very courteous, and took the time to make sure I understood the work at hand!! | Read Full Review
    5/2/2024 12:00:00 AM | Cars.com
  • ★★★★★ Farrah Lawrence
    Michael in the service department is simply amazing. He kept us posted the entire time on what the car needed and what was being done and followed up afterwards. He was a pleasure to work with. | Read Full Review
    5/1/2024 12:00:00 AM | Google
  • ★★★★★ Billy Christian Sy
    Always my go-to shop/dealership for all my Jeep cars! Thank you as always! | Read Full Review
    4/30/2024 12:00:00 AM | Google
  • ★★★★★ Mary Van Meter
    Great experience for service! My service rep is always extremely responsive and helpful. I will continue to use them. | Read Full Review
    4/30/2024 12:00:00 AM | Cars.com
  • ★★★★★ Drew
    Great sales team! Extremely helpful and answered all questions in great detail! Highly recommended! Grade A+! | Read Full Review
    4/30/2024 12:00:00 AM | Cars.com
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